I have 4 Wyze Cam v2’s. I have tried taking a time lapse on all of them. It seems to complete fine, and in the Album the time lapse is there. BUT, I click it to download the time lapse and it says File Not Found. Every camera I own is doing this. I pulled the card from one camera and downloaded the time lapse. It had a file extension of .h264, but it played in the media player VLC. Support wants me to factory reset the camera, but my time lapse used to work and now doesn’t. This is obviously a bug and I don’t want to have to factory reset all 4. Plus, 2 of them are mounted outside in enclosures I would have to take a part.
Clearing the cache should not be necessary. The time lapse worked well when I first got the cameras.
And clearing the cache did not work.
Just got notified there is a new firmware version, What will break now?
tried it - got major problems, tried reverting back to 220.127.116.11 still no time lapse, now I’m getting the error
“Your device needs to be on the same WiFi network as the Wyze Cam to view time lapse recording”
Even though I am, and the record.h264 file gets created and is viewable by VLC.
Please see this thread - many WyzeCustomers are reporting problems with downloading of Time Lapse recordings. Some encounter “file not found”. Others get “your device needs to be on the same network”. (I get both, depending on time of day, phase of moon, and the mood of my V2 camera). Something has gone off the time lapse rails.
Got it. We put it among the TOP few issues to work on right now. We are looking at the logs collected from an in-house repro today. That should have the same or more info than the log submitted from ‘Report an Issue’. We will update in days. Thanks and sorry for the inconvenience!