Just adding my voice to the others about this issue in this thread. Just installed the Doorbell yesterday, updated to the latest firmware (maybe should have checked the forums before doing so). Getting stuck on 3/3 most of the time, then it randomly works other times. Have sent logs.
Hoping for a fix soon!
Also, does anyone have the issue of their doorbell rebooting randomly? Not sure if itās related to this issue or a different one.
I have no way of knowing as I still cannot consistently connect to my doorbell. At this point is it pretty much a paperweight hanging outside my front door.
Something different happened this a.m. when I checked the VDB. The VDB showed offline. It would not restart via the app. I actually had to reset it at the breaker to get it back. Hopefully a strong beta candidate is in the works (that will be released to the general public soon).
I think they have been jiggling all the wires on the server again 
.
I had the grey cloud of death yesterday, which I havenāt seen on any of my cams for months. I was going to power cycle, but got distracted with something else apparently more important. It came back on its own but isnāt the same!
It hung up on authenticating step 1 today and timed out. Then it logged in, flip flopped, and locked up the live stream at 0.0 a couple seconds in and wouldnāt recover. The next time it tried to open the live stream and black screened me before it crashed the app. When I did get it to live stream, it was utterly unwatchable. Bitrate was all over the map and the video was like watching it on a 1980ās 300 baud modem feedā¦ choppy as %#$&! The last try took an eternity in step 3 authenticating, bogs down to 0.0, flip flops, tries again, and repeats the same bog down and flip again and again.
@WyzeJasonJ, please find out who is messing w\ the server and have them take a look at this log. They didnāt make it better.
VDBv1 4.25.1.060 Log 639946, Android 2.32.0.154
Much as I love Wyze, if I have to climb into the breaker box or pull my Wyze VDB off the porch wall one more time Iām done with it. I now have a Blink VDB with Module bought on sale from Amazon for fifty bucks sitting in its original packaging on the dining room table ready to slap it on as a replacement. That will be a sad day but better than what we are going through presently.
Keeping my fingers crossed for Wyze to come through and save us from electronic adultery. 
Install it indoors and get a feel for it. Its not the fastest since its battery powered but it works.
If I disconnect the old two bell wires now connected to my Wyze DB and connect them to the Blink DB, will they play my Wyze Chime or blow up the house or what? A puzzlement.
Amazing that Wyze has yet to find a solution to this issue, These are not isolated, localized incidents but seem to be systemic. I have been dealing with the same problem for months and my patience is wearing thin with this particular product. Iām sick of āyou get what you pay forā comments. I just want the doorbell camera to function as advertised.
I think youre ok lol. I use the blink with my echo dot and i customized the message. The echo dot is my chime.
To be a bit more specific, before I connect the two wires outside to my Blink DoorBell, do I first have to undo the wiring inside the house in this āBefore and Afterā photo attached from the Wyze installation instructions:
Uploading: Before and After Wyze DB.pngā¦
or can I just wire the Blink into the 2 wires at the outside door frame and not worry about the changes made inside the house when the Wyze was installed?
A puzzlement.
Honestly I dont know since I dont use my homeās chime. Give it a shot, At the very least it wont work.
I donāt use my homeās chime either. The re-wiring was what we ALL had to do in the installation video at:
(The rewiring was at 3:05 in the video)
I followed that to install the Wyze DoorBell so that it would ring the Wyze Chime plugged into an A/C wall outlet.
I donāt have a Blink but it looks like it can use your existing chime so if you want to use it (which is a feature I wish the Wyze had), youād probably have to revert back to the wiring prior to your Wyze install, then proceed with the Blink install steps.
If you just want it to power the Blink (and keep the wiring bypass that Wyze requires), I would think it would work with your wiring as-is to provide power to the Blink.
My home chime right now is wired as Wyze suggested in their set up. I used the bypass cable they provided but I left it like that when I set up the Blink. Its still bypassed. I am not hardwired into the existing doorbell wires so I dont know if it would work. So in short, yes its still bypassed. I never removed that wire when I returned the doorbell. But as said, I use my echo as my chime.
bqyl - Thank you very much for your input and reply!
gabrielescobar - Thank you very much for your input and reply!
Itās been 3 months already with no resolution, 3/3 90% of the time. Switching to night mode only makes connection possible on a 7th or 30th try. Once connected, the speed is stable and around 200kb/s, so the internet is not the issue. At this point, Wyze should consider exchanging faulty units for those affected.
I totally agree wy000!
I have another video doorbell from another company called a Yeoman that I bought brand new off Ebay in late 2018 for $37 shipped. It has an SDcard in it, and had 2 years of free cloud storage! It is really slow to connect (about 10 seconds), but it always works. It came with an external ringer, and it requires a battery swap (two 18650 batteries) every month. It also has a way to hard wire too, which I chose not to. Why Wyze wants almost $100 for the new Pro version is beyond me. I would love for this device to work, I hate having to install additional apps on my phone to do something simple like a doorbell camera.
