Can someone explain why I am still unable to connect to my Wyze cameras via the app when not on my home Wi-Fi system. Wyze where are you? I have nine Wyze cameras in my home and they are completely unusable because I am unable to view my cameras while away. This is the new event just started recen…

Just an FYI, I recently “upgraded” from XB3 to XB7. That is when all my livestream troubles began. Of all the Wyze cams I own and I’ll just say I have “a bunch”, the only one that actually works 100% is an old v2, sitting in my moms dining room. That is running off her cheap AT&T 5G WiFi service. Th…

[image] LostSalmon: Just an FYI, I recently “upgraded” from XB3 to XB7. Why would you do that knowing that XB7 is causing all kinds of issues?

Update: I recently did have my modem upgraded. So I thought. Upgraded, still having problems…I was not happy. Then I read your latest post and I got suspicious. I went downstairs and checked the modem. It was not upgraded to XB8 as I was told. It was XB7. Fortunately the Xfinity store is 5 …

I didn’t know until getting on this forum. Then I was like “Oh crap! Why did I let Comcast talk me into this!”

Just posting the latest update for those following this issue/thread: [image] Fix-It Friday - July 2024 Update Forum - Users are not able to connect to Live Stream if they are not on the same local network as the camera This has been one of the items we have been working hard to fix. For most w…

For what it’s worth, I called into Xfinity support and told them that I was unable to stream my Wyze cams from outside my home network. We went through a few troubleshooting steps. Once I felt like the tech really understood the situation, I told them that I believed the xb7 to be the issue. Statin…

Sounds like my exact same situation. The person I spoke with at Xfinity went through all the same diagnostics. He stayed with with me on the line while I jumped in my car, drove miles away to a school parking lot to try remote live. He flipped a switch, pushed a button, or not sure what he did. Ev…

Interesting to hear xfinity’s responses. When I discovered I had the XB7 and not the XB8, I immediately when to the Xfinity store and explained my situation to the guy greeting customers and signing people in. He said “they give you a modem that matches the speed you purchase, if you want an XB8, …

Feb 2024? I’m having this same issue now. And supposedly fixed this in February.

Still cannot connect to my cameras when not on my home WIFI

Cameras

carverofchoice July 20, 2024, 12:01am 448

Just posting the latest update for those following this issue/thread:

Topic		Replies	Views
Cameras no longer connect away from home Cameras cam-v1-v2 , iphone-ipad , cam-v3	107	4343	August 29, 2024
Can only view Wyze Cam Outdoor live stream when connected to the same wifi network Cameras android	41	3656	May 18, 2025
Wyze camera live stream issues Cameras support , android , bug , cam-v3	122	5267	July 13, 2025
Live View won't connect to wifi Cameras android , cam-v3	25	2586	June 6, 2024
Lately, having issues connecting over cellular/LTE, but Wifi works most the time Cameras support	35	4153	December 28, 2021

Still cannot connect to my cameras when not on my home WIFI

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