For those having issues because their Wyze cameras are at version 4.36.x.x please note that the fix is not on the Wyze camera. You need to update your Apple Wyze App in the Apple App Store.
Thank you for those who clarified performing an update. I have been trying to update my cameras all along. It was the Wyze Apple App that needed updating. Was it too much for Wyze customer service to advise us of that?
Just realized it’s a new APP version
Just updated and not a firm ware version
You are correct. Wyze does not tell people when there is a new app update. They have no interest and don’t care if users continue to deal with camera issues. That why they are not a good company. There are never ending issues
With their v3 cameras. Never can get stability in their camera. A product that has been out for many years should run without any issues.
Every time the un wise people
Make a change its
Like taking one step forward and three steps
Backwards. Their software engineers are like out of high school and don’t know what they are doing. Very pathetic company. These issues go for all their product. NO product Stability. Always an issue.
My I phone is set for auto app updates and it showed the app version to be up to date but it was not the correct new app update. I had to manually get the new app. So I phone users, be ware if this.
They do say on this forum when a new app is released;
Do you get notifications from other companies that a new app if available? My iOS devices tell me when there is a new version, that’s it.
My I phone will automatically up date an app
When an app is updated. Set as auto update
Other companies don’t tell me when an
App is updated but don’t need that because when other companies have an update my phone will automatically update that app. When I looked at the Wyze app it said it was up to date even though it was not.
Since Wyze has so
Bugs that affect your security it would be nice if they send out a message to all users how to fix the bug issues. Seems
Like they always send
Messages when they want you to
Upgrade to cam plus. Ah.- They have time
To do that so they can try and get more money from you. Why would anyone pay for more services when their existing service is crap.
Hey Wyxe. Get wise. If you have stable products , then maybe you will be
Able to get more upgrades. What a
Thought. Turn on that
I’ve had a few issues with my WYZE stuff but I have never had a playback issue from the SD cards on my three V3 cams, my one v3 Pro cam and even from my old version one battery powered WCO doing scheduled event recording to the SD in the cams.
I also have had no issues with the V3 cams and the only issue I had with the V3 Pro was a firmware update which I fixed myself. I read all the categories on these forums and read about all the various problems folks have but I have only had a few (For Now).
Consider yourself very lucky. I have 2 v3 cams for about 2 years and have had software issues about every month.
Live events jumps/ skips- Wyze fixed
Recorded events skips/ jjumps Wyze fixed.
Wyze changed notification sounds. Wyze fixed.
Operation failed on sd event playback. Wyze just fixed.
Outages where events were not uploading. Wyze fixed.
Complete outages where cameras were not working. Wyze fixed.
The list of issues goes on and on. I have even returned cameras and got new cameras at Home Depot per Wyxe customer service request only to find out they were not camera issues. All issues were software: app issues. None were camera issues. Now you can see why I’m so frustrated. You can view all the blog comments and see what issues people have experienced. It’s pathetic that a company can’t handle their own internal quality i issues. Again see all blogs re v3 issues in the last 2 years.and then you will understand what customers have gone through. Its a shame
They can produce a good camera but all issues have been wyze internal / software issues. Someone/ multiple people need to be Fired.
I will add my voice to the rest. I have to say that my cameras have been getting worse. Today went to get some footage I need and surprise surprise thats the periods of time I can’t play back. If I get a notification of movement by the time the camera finally connects whatever had triggered the notification has gone. I was re all it impressed with these when I first got but to be honest they are really starting to annoy me. All I get are notifications to upgrade. It really angers me that when I got the cameras their big selling point was that rhey were free to use and they had local storage, not a cloud. They sold themselves as different to the rest not after your money but proving you can get the same quality if not better as the more expensive ranges. Feels like they got everyone to buy into that then slowly but surely put features behind a pay wall.
So very well said. I have been with them from the beginning also. Their “Operation failed”
iPhone SE 2020 iOS 16.5.1
I have CamPlus and have this issue on every single camera. iPhone with current iOS, current Waze app, current firmware on all cams
Just adding my voice to the chorus: iPhone 14, current iOS, current Waze app, CamPlus subscription, four Cam3’s, one PanCam, one Cam3 Pro, all with current Firmware, all experiencing Operation Failed when trying to play recordings from the Pkayback/SD card function.
Bait and switch why would you pay for extra features when you can’t rely on the performance of these cameras as expected when you purchased them. A security camera should perform at 100 % unless you want to rely on a sense of insecurity at only 50 % of the time as with the Wyze cams. Operation failed when viewing the Sd card is the same as Wyze failed as a company. Any compromised software/app problems on the Wyze security camera reflects back on the integrity of Wyze.
The cameras are great, it’s the software engineers at Wyze that have failed to keep a stable working product.
New issue since I updated the app. If I select events for 7 July, 8 July stays highlighted. The events for 7 July will play but if I tap the playback button for the event the cam will go to playback to the current time for 8 July I’m going to put this is the app post also.
Typical Wyze fix
One step forward, two steps back.
Every time they try and fix a problem
They create new problems. This has been going on for years.