I am holding off as well
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I have bought 2 different brands of high endurance cards. Please scroll back up to see the picture. (Not specifically the SanDisk Extreme Pro). All of my cameras have had the junk Gigastone 32gb SD cards in them and they have worked fine for years.
Since most of the community comments have been suggesting it is my SD card, I have done a little testing. Here is what testing, and supporting logic, I have to rule out the SD card as the issue
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As a reminder, if you assume it was the SD cards, all 15 SD failed at the same time.
The same card in other cameras did not.
When I swap the failed SD card from the OG to a V2 or V4, it works fine and in fact, will play the āplaybackā from it from 2 days prior that the OG stored there.
When I take the good SD card from the V2 or V4 camera and place it in the OG, it fails. It also lets me view playback from the previous days but does the same issue where it plays for 30 secs and then stops.
When I take a brand new āHigh Enduranceā card and put it in my OG, it fails to playback correctly.
Now, for my WiFi signal that it seems the other half of the comments are suggesting is my problem. Again, all 15 failed at the same time frame in the same locations they were before and distance from my routers. Other version of cameras are still fine with many of them being much further from my router than the OGās.
I have Starlink and 8 EERO hard wired mesh routers around my property.
When I replace the OG cameras, I take the SD card from it and put it in the new V4 camera and mount it in the same location. It now works fine. Same WiFi network, same distance from router, same SD card, same everything.
This is an OG camera problem. WYZE needs to acknowledge it and fix it!!!
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In your case, it sounds like you have a faulty Lot# of OGās. Again, my OGās did the same thing with the same cards youāve tried until the Extreme Pro but even if that were to fix it for you, no camera should only work with a single specific type of micro sd and at a minimum of $15 each for a 64gb card and much more as you go larger, youād end up spending more on the cards than you paid for the OGās with no guarantee it will work. I canāt believe Wyze hasnāt asked for your serial numbers to compare with Lot#'s. Wyze has totally dropped the ball on you. If I hadnāt got mine working and Wyze wasnāt helping, Iād have moved on already. On a final note, even with my Extreme Proās, I still had to format them in the OG. I couldnāt swap them from any other camera and have them remain stable. Iām sure youāve done that but if not, take your best and max size of 32gb to start with, format it in the OG and see if that works. If youāve done that and Wyze refuses to help, move on. Good luck!
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Thanks @StevenP
You are a prime example of a large group of people that have issues with Wyze cams.
Why do you have problems and many others do not? The hardware and firmware are the same.
This is not rocket science or brain surgery. This is the 21st century. We have plug-n-play. Before the turn of the century, it was plug-n-pray.
Someone needs to look at this issue in greater detail. It is more than just the users causing the problem.
If I had the time and effort, I would like to test bad cams on my āknown goodā network to validate the cause; user environment or camera. With the same firmware, all that would be left would to do was troubleshoot the suspect hardware in greater detail. 
This is a $30 or less camera and going to such efforts to troubleshoot would not be cost effective.
Hopefully things will change for the better.
Itās NOT a network problem and testing the network would be a waste of your time. Everything else he has works on his network. Itās an OG problem and 100% a Wyze problem. Likely certain manufacture dates since some have no problems with their OGās but Wyze should recognize it and replace or credit him towards the new v4ās he purchased. If they are too busy to troubleshoot then at minimum they should offer StevenP a free year of Plus. That would cost them nothing and go a long way in acknowledging the customer.
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I think one out of my five 128 GB SanDisk High Endurance micro SD cards is dying. I have tried putting it into another camera and it still doesnāt read it. It gets corrupted quite frequently and I canāt access it until I physically remove and format it. According to the spec sheet, itās rated for 10000 hours at HD recording and itās been continuously recording since Oct 2022.
For the time being, I have swapped the cards with another camera so I can easily access it so I donāt have to get the ladder every time. I also want to see if it is that specific camera causing the corruption (it is powered with ~33 feet USB cable which might potentially cause other issues connected to old Floodlight V1 USB-A port auxiliary).
This time around I might go for the Samsung Pro Endurance or the SanDisk Extreme. The SanDisk Max Endurance and SanDisk Extreme were recommended by VIOFO (popular dashcam company) so Iām kinda interested in the latter since it is significantly cheaper.
I swapped the micro SD cards and it was working fine until 3 days later where I get the same āNo video at the selected timeā when I try to playback. I had to restart the camera so it could start recording again.
In the end, I took the camera down and I used back the stock cable & power adapter. Itās been running 3 days indoor with no problems to playback. Iām going to leave it running for another few days.
Iām beginning to think my 33 feet USB cable is the culprit. Maybe the voltage dropped too low and it is causing some issue to the camera. It was working perfectly for the 1st year, but probably the wear and tear caused to drop even more voltage.
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SD cards, especially the cheap ones, can have less storage/be completely broken out the box. A testing program I use all the time is called āh2testwā, this is a really easy to use tool to check if cards are corrupted or fake.
The fact that a good card is bad in an entirely different camera is really telling though. Iād wager thatās a camera issue.
But regardless, Iāve had āgoodā cards completely die and destroy data once or twice. It just happens with removable media.
I think youāve hit on the problemā¦ that length is too long unless you use an upgraded cable and adapter. There are many listed in this forum which work better than the OEM.
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Yeah itās pretty much confirmed now the long 33ft USB cable was the issue. I left it running for another 3 days so 6 days in total on stock configuration (Wyze power adapter + Wyze cable). During this time, I had no issue with playback micro SD recordings at all.
I probably need to get Wyzeās 20 feet extension cable or get a 3rd party active USB long cable. I will be connecting it to the old Floodlight V1 USB auxiliary port for power.
I have this problem on all newly readded cameras. I think they are quietly trying to kill this feature.
Allow me to explain why I think thisā¦ I had three Wyze cams I had stored after moving. Two of which were kept on the same WIFI network so I didnāt have to run through the setup process again. The other I readded to my account on a different WIFI. The one v2 I re-added lost that playback button and they all are at the same firmware revision and are using top of the line Samsung Endurance SD cards designed for police officer cameras.
I think Wyze is trying to quietly remove this function. I have the issue on my v3, v3 pro and v4 I purchased. Everyone I added to my account since this was posted has not worked.
No comment from Wyze and I see, itās been over a year this issue has been going on with no explanation or status update. I use an android and it looks like iPhone and iPad has the same ābugā.
Derek
That is what puzzles me. We all have the same hardware and firmware but some cams work while others do not. Why create a patch for everyone when my cams work fine? I just use standard SD cards for years with no major issues.
Could it be a buggy batch?
Iām having the same issue with my v3 cameras, newly installed. I used Sandisk 256GB Extreme Pro SD cards. Cams are set to continuous recording.
Whatās happening to me is that the SD card gets to around 75GB stored and playback stops working after that point. If I go back further in time, I can view historical video before that point, just not after. Video is apparently still being stored because storage is now at close to 100GB out of 256. The playback history bar shows 40 minute green bands and 20 minute blank bands repeatedly but I still get āno video at the selected timeā even on the green bands.
I have already re-formatted them once (all three cams) after the first time this happened (stopped historical playback after around 75GB full) and I could then view playback again, but then it stopped working again at around 75GB full.
So, in my situation, I canāt view playback after the point in time when a certain amount of storage is used on my SD cards even though it continues to record.
Oh, and I left it on the playback view for over 5 minutes but it still did not work.
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See if you can reproduce the problem with a lower capacity SDcard, say a 32gb one.
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What firmware do you have on these v3 cams? I believe there were some early firmware that did not support over 64 or 128 GB, or something like that.
NOTE: If your cams came with an older firmware that works fine for your needs otherwise, I am NOT recommending that you immediately & blindly update the firmware on every cam all at once.
I recall some early batches of V3 cams ( Home Depot batch maybe? ) that were reported to be bricked by firmware updates after 4.36.9.139.
So this just might explain what is happening, but Iām definitely looking forward to being educated otherwise with more up to date info.
If you restart your camera, does it continue to record and show green bar of new footage in the playback section? You can perhaps remove the microSD card and view the footage on your PC and check the time recordings to see if everything is correct.
If you donāt have internet connectivity and your cameras restart due to power outage or power surge, then you will experience the same āNo video selected at the timeā. It is still recording though, but it starts recording into a different folder with the time stamp are all messed up because the camera require online connectivity to a NTP server to sync the recordings. The Wyze app relies the recordings being in the correct dated folder to align the footage chronologically.
Another situation I recently experienced this same error was due bo be using long USB cable. I bought a 33 feet long USB cable connecting to my V3 camera from my old Floodlight V1 USB auxiliary port and every couple days I will get āNo video selected at the selected timeā. When I restart the camera it will continue to record properly but again in a few days I will get the same error. If I leave it alone, sometimes it will record properly again, but sometimes it will get the that error again. I found out it was because of the voltage was dropping too much and the outside warm temperature in the afternoon actually made it drop even more which caused the camera to screw up the recording. It took a while for me to test this because I thought it was completely random and every other part of the camera was working properly.
In the end, I solved this issue by getting a more powerful USB power adapter (preferably 2 amps or higher) and I kept using the long 33 ft USB cable because I was too lazy to route and mount the new (shorter) USB cable again. I think by using such a long USB cable there was too much voltage drop and it was causing the camera to act weird so I needed a beefier USB power adapter. Alternatively, I probably could have used a shorter 20ft USB cable and kept connecting to my old Floodlight V1 USB for power, but thereās no guarantee it would work.
4.36.11.8391, which is the most current
I did order all my cams during Black Friday, 2023 from Amazon but didnāt install them until April (vacation house).
Interesting about the power outage and new folders issue. I felt like this was some kind of indexing issue with the day/time but no way to prove it. These are installed on our Mexico vacation home and there are frequent power outages. Iām not there now so I canāt pull the cards and check in a computer. I did try disabling SD card recording in Advanced settings, restart, re-enable recording, restart, and I did get a short time where I was able to see recent historical footage but it didnāt stick.
I agree, the OG is garbage. I keep having it say that the SD card is broken, but when I take it out and reformat/performance test it on my PC everythingās fine. Swap it into a different camera and it works fine. The next card I put in my OG does the same thing eventually (it will also stop recording without telling me).
Iāve had great success with V3/V3Pro, doorbell v2 and now V4 which I LOVE, Time will tell on reliability on the V4, but NONE of these cameras give me problems with the SD cards, Only the OG.
Iām soon going to replace all of my cameras with v4 (even the V3Proās will become backups) because the v4 has a better picture day/night, better features, better sound in/out, and FAR better connectivity with WiFi6 (2.4GHz still). And theyāre currently on sale!
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I think you might be wrong, I bought three v3ās from Home Depot (Canada) and all of them came with 4.36.9.139 firmware.