When are they going to fix the "No video at the selected time" error?

Wyze needs to admit they have a problem with their cameras. Was getting “No video at the selected time” error when I first got my cams, troubleshot it on this site & finally got them working. However, the fix seemed a little flaky & there was no real technical answer to why they were having this error or why what I did fixed it. The cameras soon started having gaps in their video recordings then finally stopped recording all together. One cam no longer even recognizes that it has a SD card in it. I’d like to know what Wyze is doing to resolve this issue once and for all.