Was advised of new firmware for one of my cameras (4.9.6.191) so went thru the normal update process. Came back about 10 minutes later to see the camera was off-line with the light on the back of the camera flashing yellow and blue. On my phone I am getting the message “Device is offline, (error code 90)” I have power cycled a few times, no change. Any suggestions?

Hey all, having this same issue. Upgraded all my cameras now none of them are connecting. Tried power cycling for two of them, then tried deleting the device and re-adding it multiple times but does not work. Only got error “connection timed out please re-scan QR code” repeatedly. Any updates on this would be great. Otherwise, will try what’s suggested here.

I too am having the exact same issue with my 4 V2s. Updated the firmware and they all have the code 90 error now. I power cycled everything and no change. I factory reset one, disabled my routers 5ghz network and bandsteering, and tried to reconnect one camera. The camera just says connection timed out, rescan QR code.

I had the same issue with Pan Cam. I fixed it. Note: do not delete your previous Pan Cam device from your account. it will automatically replace it with the new name and When I plug in Wyze Bridge it all works with original settings. Solution: I flashed firmware manually to previous version 4.10.6.156. Then add new device back to my account. Unplug your bridge if you have one. you will need Microsd card. I did try to flash new version again, but did not work. How to manually flash firmware : [image] How to flash your Wyze Cam firmware manually Note: It is recommended to use a 32GB microSD card in format FAT32 when performing a firmware flash. Flash Firmware for Wyze Cam Pan v2 Wyze Cam Pan v2 files can be found on the Release Notes page... Download your firmware from here: [image] Release Notes & Firmware Looking for the Wyze Cam v2 and Wyze Cam Pan webcam firmware? Download it here. Wyze App To update the Wyze app, go to the Google Play Store or the Apple App Store to download the update. Click h...

Thank you for the good news @andynglm ! Note to other users: 8~32 GB uSD card format w/FAT32.

[image] Wyze Cam v2 and Pan firmware 4.X.6.191 released! 9/30/20 Wyze News We have this update paused as we look into what is causing this problem for some folks. If you are having trouble with your Wyze Cam being offline after the firmware update, please send in a log. The usual method won’t work because the camera is offline. This time, please generate a log by putting a microSD card into your Wyze Cam, waiting for the ding ding sound, and then read the file with a computer. When you find the most recent one (they’re named with dates), please make sure it was genera…

[image] Wyze Cam v2 and Pan firmware 4.X.6.191 released! 9/30/20 Wyze News Hi, everyone! We have a hypothesis about what may be going on. If your Wyze Cam disconnected after the update and could not be brought back online by power cycling, could you please tell me what your time zone is?

Mine wont connect either now all 4 cameras are not working… Very frustrating after the upgrade

Im in Hawaii. All 4 of my cameras failed :frowning: after the upgrade…

CST. 2 out of 3 cameras randomly error code 90. Strong Signal Strength…4.9.6.156.

I am in NZ. I successfully got my cameras back by manually re-flashing the previous firmware.

New firmware, now camera wont connect

Power & Lighting

dr.know October 1, 2020, 5:52pm 37

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New firmware, now camera wont connect

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