My wyze pan cam v3 keeps disconnecting!

The provided ones, but I had to use a USB extender due to the provided being too short.
After some hours I see the problem is more with the app. If I dont use the Live feed, the cam actually grabs events, but the issue is when accessing the Live Feed, and then cant connect, and the device starts failing. Then I have to powercycle it to get it working again.

How long is it? Honestly, that very well could be your issue. Might be a better choice to use a extension cord or surge protector with a long cord. Then use the 5v2a to the Wyze USB cord to the camera. I think the USB extension your using is probably causing to much loss. The pan v3s are very.power finicky.

I use this on two V3 Pans with no issue.

I use two of these and have 2 V3 Pans connected to one of them.

Both scenarios I presented work flawlessly. I hope that helps you with some process of elimination.

Good luck

I have an extender XTC301 from Xtech, USB 2.0 A-Male to A-female. 480Mbps transfer speeds as well, Wire Gauge 30AWG, Length 6 ft. Material: Copper clad steel. Jacket: PVC. I assume this is shared by any common extender.

I would assume the same, yes.

Just contributing my own version of this issue here:

In 2022, we purchased a Wyze Cam Pan, and two stationary V2s. Both worked (and continue to do so) flawlessly.

In 2023, we purchased a Wyze Cam Pan v3, and a Wyze Cam OG. The OG has worked and continues to do so flawlessly.

However, the Wyze Cam Pan v3, after a short while, began disconnecting overnight. The WCPv3 was approximately four feet away from our (xfinity) WiFi router, through a single wall. It’s never dipped below two bars of signal strength. This is using the original power brick and cable that came packaged new with the camera.

When it disconnects overnight, it requires a full power cycle, at which point it powers back on, and reconnects. However, within a day, it will again disconnect. We put up with this, and set up a daily restart within the app. After awhile, the device would not reconnect after a power cycle, and the SETUP button would not initiate a reset. We filed for, and got a replacement WCPv3.

We received the replacement WCPv3, and with the new device, complete with new cable and new power brick, it still behaves identically. It’ll lose wi-fi connection within a day, and it’ll require a power cycle. We set the rotating speed to 1, but the issue still persisted. We’ve got a “morning restart” and an “evening restart” rule set up in the app, which causes all of our cameras restart twice a day.

We disabled motion tracking, and camera movement, and left it entirely stationary, aimed at a fixed point. It disconnected overnight as expected.

Every other Wyze device we have on our network, older and newer, does not have this issue. We’ve submitted logs in a support ticket.

Incidentally, after describing this all in a support ticket, the agent said “well, after it disconnects, have you tried power cycling the camera? It should reconnect. If it doesn’t try a full factory reset”. This was after describing that those were the exact actions I had to take to get my camera back online (and that it would certainly lose connection within 24 hours once more), and that we were seeking a solution to prevent it from going offline in the first place. And that the camera was currently online and functional.

They then asked if I was able to power cycle my camera at that moment. I said I could, but i was unsure as to why that would help, as the camera was online and functional.

I was then asked If i could place the camera closer to the router (if I did, they’d be touching).

I completely agree with you. I bought V3 pan cam and installed it alongside my V2 and V3 is always offline. It really gets me upset to the point of getting rid of Wyze altogether

I used to be able to reset my v3 by holding down the reset button for 10 seconds per the wyze tech’s online help. Now that doesn’t work. So the v3 is sitting in my v2 box, on my desk, where I periodically give it some hard/mean l​:eyes:ks :joy:.

I guess the moral of the story is come here and read all the reviews BEFORE purchasing a Wyze camera that has so many problems! I am returning mine! My other Wyze cams that are stationary and don’t pan work fine but this Wyze Cam Pan V3 is nothing but junk. Not a good time for shotty cameras! I feel that Wyze quickly puts out cameras with minimal testing and then they use the customer complaints to try and fix issues that may or may not be able to be fixed. So, they use the customers as their testers and there is nothing we can do except return the cameras. DO BETTER WYZE! HIRE BETTER TESTERS BEFORE PUTTING THESE CAMERAS ON THE MARKET! SHAME ON YOU!

I have had this camera Cam Pan V3 for almost a year and it seems to have a mind of its own. Connects and disconnects on its own randomly. Wyze CS doesn’t seem to have any answers other than replacing it, which I think has nothing resolved. I have the Cam V3 for nearly 4 years and no issues with that. I notice that CNET no longer recommends Wyze cameras. Wyze has not, AFAIK, sent any communication on this issue or its resolution. The Cam Pan V3 is a poorly designed and tested unit. I see there are other and more reliable brands with competitive pricing. I’ve seen reports warning readers to be very cautious about going for their new V4 camera, given their callous regards to this Cam Pan V3 and other related issues.

When I saw this comment I felt obligated to respond. The CNET position did NOT have to do with the technology, it had to do with how Wyze handled the breach (see below).

I’m still a Wyze fan and I have LOTS of Wyze tech: gun safe, sprinkler controller, many bulbs, V3 cam, light socket, deadbolt, door lock, 2 versions of doorbells, floodlight cam, outdoor plugs, and 2 v3 pam cams, plus unlimited cam plus. All these WORK fine.

To be clear, for a period of time I had issues with the v3 pan cams. I resolved by putting on outdoor plugs and automating a power cycle several times a day. But after I while I removed the outdoor plug and the cams have run fine since.

As a security professional, I agree with CNET’s comment. Wyze needs to up front with handling security breaches - just as all business do. Unfortunately, breaches are too common, but how you respond to them and then remediate is key.

Editors’ note, Sept. 22, 2023: A reported security breach has affected some Wyze camera users. Out of caution and until Wyze resolves its systems for reporting breaches to users, we’ve removed our Editors’ Choice designation from Wyze products. We will update this page as we reevaluate home security cameras and accessories.

The 1Mbps is your culprit. Not enough bandwidth to stream additional cameras you are adding to your network.

Seems an edit is needed, unless Waze is involved.

lol…Waze should be too…but thanks and corrected.

My can keeps disconnecting, new issue over the last month, only one of my 6 Wyze.

I’ve all but given up on my Cam Pan V3. I let it connect and disconnect at its own ‘will’. It no longer serves me the crucial home security purposes I intended it for.

Try scheduling power off and on every day. I schedule all 5 to go off at 1am daily and back on at 105am daily. Prev only had 2 cams which would shut off. Now, none shut off.

Personally, I would scatter the schedule so only one camera is off at a time instead all five. Five minutes of all cameras being blind, way to long in my opinion.

Time to change neighborhoods? :laughing:

My neighbourhoods are fine, especially at the cottage. No people for miles around, just deer and bears :slight_smile: