Live stream not hooking up to Cellular data

Updates from the team:

We have connected enough logs to isolate the problem. Thanks to those who reported.

Looks like this mostly impact recently activated cam with newly assigned UIDs that fails connecting to server, causing flashing blue. So this is not a hardware issue. We will update if we see any new information.

Most connectivity issues seem to be an assigned batch with iOS and we are also checking the setup issue for new cams to confirm the root cause.

We are in touch with the service provider to discuss exactly where it’s failing, there will be more updates later, 5pm PST onwards

Existing and old camera users shouldn’t be impacted, but please report anything that you see. Sorry for the inconvenience and we are working to get this resolved.

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