From Ring to Wyze

I can see how this is confusing. Cooldowns = like this:

  • Non-subscription notification or cloud Cooldowns:
    • Battery Cameras with a PIR sensor as a trigger = selectable cooldown between 1 min to 5 minutes
    • All other wired cameras = 5 minute cooldown on notifications/short cloud events
  • SD Card recordings: Most cameras have no Cooldown on event recording to SD card. Can also record continuously.

They made the cooldown exception for battery cams to have a selectable cooldown, but I am not entirely sure why.

Cam Plus removes the enforced cooldown (unless there is an active bug like with the WCO’s right now).

Lots of us have been pushing them to make it all consistent. Strangely, there is a significant amount of opposition from the user base over which UI is better or worse. :man_shrugging: Some people refuse to use the newer cams solely because they hate the new UI, and some people want their older cameras to be updated to the new UI. I didn’t realize it was that controversial, but there are several heated posts each way. Still, I would bet that they will eventually move everything to the new UI because it offers more features overall.

Regardless, thanks for sharing your experience of the difference! These things are helpful feedback for Wyze employees who do peruse the forums from time to time to see what people are saying.

I once got picked for a 1-on-1 zoom interview with an employee for some kind of thing back in like 2021 or 2022. I’d never heard of her at all, and didn’t know who she was at all, and the first thing this employee told me was that she was SUPER EXCITED to meet me finally. She had been seeing me and things I wrote all over the forums and she knew a bunch of stuff about me, but she had never even posted in the forums at all. I don’t think she even had an official forum account or anything, but she told me that she (and others) had often looked through the forums to see what users are saying and she and lots of other employees knew who I was, and this was even before some of my most famous posts that got shared with the whole company. So, rest assured that even if employees aren’t responding, I have had some confirm to me that there are many who will randomly browse around to get a feel for what people are thinking/saying so they can use that feedback. :slight_smile:

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