Friendly faces now on doorbell?

[carverofchoice]

• Go to the account tab on the bottom right.
• Select Friendly Faces
• See if any faces have started showing up in there. If so, select the thumbnail image then you will see Edit on the top right, then Add Name to make a person profile.

If you’re not seeing it there, then it is something they should be working on. It’s listed as a Fix-it-Friday priority to get it all working for everyone. They said there are ways to help them with it:

@WyzeJasonJ

Discord - Facial Detection is not working on lots of cameras for people who have Cam Plus Unlimited

We believe it is now working as intended on Wyze Cam v3 and Wyze Video Doorbell v2 and are still working through the other cameras one by one to fix any other camera-specific issues. You can help us out by submitting a log when you have a Facial Recognition issue and posting the log number here so I can get it to the team.

In the Wyze app, go to Account > Wyze Support > Submit a Log. Select your device from the dropdown menu. Then fill in the description box with the date, time, and time zone of the most recent time you noticed this issue and a description of what’s happening. Make sure the Send Logs option is selected and then submit your log. When you have the log number, please post it and tag me so I can get it to the right folks.