I previously said in another thread that sodcam summarized the request well, so I didn’t need to say anything, but after thinking about it, maybe I will add some clarifications/sources just to ensure this is accepted as a bug, and not a feature request.
I just want to emphasize the above statement as a clarification for this thread to make sure this counts as a “bug” and not dismissed as a “Feature request.”
Here is a direct quote and link to a Wyze source promising this was fixed in the past:
RELEASE NOTES WYZE APP **2.7.19 (December 17, 2019)**
- Deleting devices now removes Event videos from shared user accounts [not the original owner as explained in the next bullet point]
- Event videos are now saved for 14 days even if the Wyze Cam is deleted
So, Wyze, please do not dismiss this as a “Feature request” as it was clearly already promised and is evidently a “Bug” that qualifies for Fix-it-Friday:
Also, just to be clear, I did check the Wishlist and it also confirms this feature has been “Granted” since 2019:
Since a “wishlist request” is not the right place for a feature that is already granted, it stands to reason this is solidly a Fix-it-Friday issue, it is a “please fix the bug and restore things back to how they were previously promised” request.
And, just logically, it makes sense to do this if these are going to be used for security, there should be some protections in place to ensure we can recover footage if someone violates our home. You can even use this to encourage people to pay you a subscription by telling users that cloud events make it impossible for a criminal to remove evidence of their crime even if they take the cameras because the recordings are stored away from the house on a cloud server. This would be one of the biggest benefits to recommending people get your cloud subscription instead of just using the SD card.
Anyway, just wanted to make sure the above is very clear with appropriate Wyze documentation sources, even though it was already accurately stated by sodcam.