Please add cam v3 pro to cam plus lite so I can see 12sec video recordings under events and not just a still image this has less features than a V3 currently.
[Mod Edit]Cam Plus Lite is supported only on Non-Doorbell cameras released before 2/1/2021. Reference:
Supported Devices:
Wyze Cam v1
Wyze Cam v2
Wyze Cam v3
Wyze Cam Pan v1
Wyze Cam Pan v2
Wyze Cam Outdoor v1
This wishlist topic seeks to expand eligibility to additional cam types.
In the meantime, when I had mine setup without cam plus, I was still able to open a notification and then click on the the Playback for the SD card and view the full recordings. So hopefully that helps while you wait for Wyze to consider this.
+1 for this. It’s a bit ridiculous to see it’s not supported and we’re being forced to pay for a service to get all the features that were advertised. And nowhere on the product page does it say paid service is a requirement.
V3 Pro only provides thumbnail image and no video playback
This is nuts. When i’m reviewing my recent events captured by the V3 pro, it only shows a thumbnail image. When you hit the play button, it will ask you to pay for Cam Plus. You have to take the extra step of going into the playback (via SD card) to view the event. V3 Pro is not compatible with Cam Plus light! Why do i feel like im being nickle-and-dimed just to want to hit a play button.
[Mod Note]:Your topic was merged to this #wishlist request for better visibility and consistency in grouping similar requests. Please remember to scroll up to the top and click the VOTE button.
Same here… I installed my first V3 camera about a month ago and now I noticed it only records still images with the events and it’s not listed under the Cam Plus Lite list of available cameras. I have dozens of cameras and don’t need all of them on Cam Plus but the Cam Plus Lite is just what I need for most. THIS SUCKS !!!
I’m not buying anymore into the Wyze eco system until Cam Plus Lite is available to all newly released cameras. I’m better off looking and investing elsewhere if Wyze continues to push the $2 per camera per month to get a basic use to view a clip.
The web pages for the OG Camera shopping do not mention that Cam Plus Lite is not supported. I bought three of the OG cameras to complement the wireless outdoor camera I already have and was very dissapointed to find out from customer support that Cam Plus Lite is not supported. Not cool folks. Please add the OG camera to CAM Plus Lite.
same here, I bought 2 of the cam pan v3 and they aren’t supported, so only way to get video is to subscribe … and then it only works about 75% of the time. Tried to insert an sd card and without subscription, that didn’t provide video either.
You actually can watch video if you have a micro SD installed and have events selected to record. You go to the Events screen, click on one of the items and it shows a photo. At the bottom of the screen, you click on Playback.
I didn’t see this thread until it was too late. I bought an OG camera and realized cam plus lite doesn’t work with it. I returned the camera. I was planning on replacing about five Cam V2s with OGs until I realized that.
But the photo doesn’t tell you anything. So I could have a bird fly by and not see it then I would have to manually scroll through each photo event to screen. I just want a 12 second clip like the other cameras
i just added 7 new pan cameras to the ones i already had.
but now i realise that the new cameras dont work with existing service…doesnt make sense
you should be able to buy new products and still have the benefits of your service
please add pan v3 to camplus lite