Doorbell button - press sound mute/custom sounds

Add the ability to change / mute the sound the doorbell makes when the button is pushed. Not referring to the chime accessory. Should have the ability to make the doorbell not make a sound when someone pushes the doorbell button (or change it to a different sound). Being that the nightlight comes on when the button is pushed, that can alert the person pressing the button that the doorbell has acknowledged their button-press.

I think the doorbell sound (via the app) should be customized so that it is not the same notification sound all alerts generate in Wyze. I get so many false alerts from cameras (due to failings of the detection zone settings), that I start ignoring them. So, I now miss doorbell presses, because they use the same notification sound. Why not let the doorbell notification sound be, well, a doorbell?

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Or the option to set different sounds for different cameras. So the cameras that aren’t as critical could have an alert that is not as noticable, but the doorbell or other cameras you want to make sure to monitor can have a more noticable tone.

I am in the same boat. I tried playing with IFTTT to get it to work but it doesn’t appear that IFTTT works with the Video Doorbell yet. When I’m in the basement, I can’t hear the chime, and we have it turned up loud. At least I would hear the doorbell on my phone when it rings. Right now, I just hear it as another camera notification that I’ll look at later.

Outdoor video doorbell pro chime

I just installed my Wyze Video Doorbell Pro today and I noticed when you push the doorbell button on the outdoor unit it has a loud doorbell chime. I was wondering if there was a way to turn off the outdoor unit chime noise? I live in an apartment and I don’t need everyone in the building hearing that someone has pushed my doorbell button. I only need to hear the indoor chime noise. Thank you very much.

[Mod Edit] Merged with an existing wishlist topic. Give it a vote to help it along!

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What a horrendous design to not have this feature available (disable the bell at the door camera itself)…thanks for releasing a beta product Wyze…pretty common sense to allow us to disable the doorbell chime from the door itself. Will be returning this “pro” door cam ASAP after seeing this dissappointing news. Simple software push to fix this… just wow

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Aside from disturbing the neighbors by being alerted every time the doorbell is rung, they also have to listen to the dogs barking as if an Intruder were attempting to break in. This nuisance also disturbs the neighbors sleeping baby.

It is such a design flaw that you can change the chime sound, and lower the volume, but can not do the same for the actual doorbell.

Very disappointing and thoughtless. Perhaps the designer lives in the middle of nowhere, neighborless and petless. :roll_eyes::slightly_frowning_face:

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Want to be able to do one or both of these two things on the exterior unit (i.e. the part with the button) of the Doorbell Pro:

  1. change the ringtone to match the one inside on the chime (or maybe even be a different tone)
  2. adjust the volume on the current “ding dong” tone, if that’s the tone we’re stuck with

[Mod Note]: Your request was merged to this topic for consistency in grouping similar requests. Please remember to scroll up to the top and click the VOTE button. Please separately comment on and/or vote for Wyze Doorbell Pro - Add ability to adjust doorbell volume.

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Agreed. I’d like to be able to customize the doorbell sound.

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2 years later… how many votes does this need and how much time would this simple improvement take to implement?

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I live in a house and have never thought of this. But I agree, why can’t you mute the door? There’s already too much noise in most apartment buildings (been there)… adding to it is not helpful.

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This is so disappointing… The Doorbell v2 has that option, why not the Doorbell Pro that is a top level device!?!?! My whole neighborhood gets unnecessary alerted and annoyed every time. Please apply the software fix/update to the Pro!

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I didn’t think that this would be an option that was not available, I’m glad it was one of the first things I checked because it’s an absolute deal breaker that it makes a sound at the actual doorbell unit. Would love to have a wyze unit because I already have a few other cameras, but I had to return and go with something else

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I think this is also an issue with video doorbell v2. Cannot believe we are in 2025 and there is no option to change the notification sound. Maybe if I feel like getting around to it, I will set up a Tasker routine to intercept the notification and make a different noise.

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Julian, you’d be a superstar hero without a cape if you could achieve that. My entire block would be so appreciative.

After re-reading the original request, I misunderstood what it was asking for. I figured out how to change the notification on the phone app with Tasker, not the sound the physical doorbell makes when the button is pressed. Sorry for the confusion.

But yes, I agree that adding an option to mute and/or change the doorbell sound on the physical doorbell is needed. The original doorbell I had replaced (1st gen Google Nest doorbell) which I had bought about 6 years ago had these options.

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I have the new duo cam and would also like to have the option to turn off or at least limit the sound at the device when the button is depressed. Seems this request has a long history, over several iterations of the Wyze doorbell cams.

Yeah, that’s what I see on my Video Doorbell v2 (my first Wyze doorbell model so far) at  Settings âžś Advanced Settings âžś Doorbell Ring Sound , so it’s disappointing to see that this isn’t present on other models, especially this:

I don’t have a Duo Cam Doorbell, but after my experience with Video Doorbell v2 I would’ve thought this’d be a no-brainer included feature going forward. Apparently it isn’t, so I voted for this topic.

Welcome to the Forum, @stacey.rahm! :wave:

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Any word from the product team if this is being considered?

No update as of yet. Very annoying. My kids returned theirs when I gifted them for the holidays. Guess why. They live in apartments and all of their dogs that react obnoxiously. Even though they’re doing their job to protect.