Add the ability to change / mute the sound the doorbell makes when the button is pushed. Not referring to the chime accessory. Should have the ability to make the doorbell not make a sound when someone pushes the doorbell button (or change it to a different sound). Being that the nightlight comes on when the button is pushed, that can alert the person pressing the button that the doorbell has acknowledged their button-press.
I think the doorbell sound (via the app) should be customized so that it is not the same notification sound all alerts generate in Wyze. I get so many false alerts from cameras (due to failings of the detection zone settings), that I start ignoring them. So, I now miss doorbell presses, because they use the same notification sound. Why not let the doorbell notification sound be, well, a doorbell?
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Or the option to set different sounds for different cameras. So the cameras that aren’t as critical could have an alert that is not as noticable, but the doorbell or other cameras you want to make sure to monitor can have a more noticable tone.
I am in the same boat. I tried playing with IFTTT to get it to work but it doesn’t appear that IFTTT works with the Video Doorbell yet. When I’m in the basement, I can’t hear the chime, and we have it turned up loud. At least I would hear the doorbell on my phone when it rings. Right now, I just hear it as another camera notification that I’ll look at later.
Outdoor video doorbell pro chime
I just installed my Wyze Video Doorbell Pro today and I noticed when you push the doorbell button on the outdoor unit it has a loud doorbell chime. I was wondering if there was a way to turn off the outdoor unit chime noise? I live in an apartment and I don’t need everyone in the building hearing that someone has pushed my doorbell button. I only need to hear the indoor chime noise. Thank you very much.
[Mod Edit] Merged with an existing wishlist topic. Give it a vote to help it along!
8 Likes
What a horrendous design to not have this feature available (disable the bell at the door camera itself)…thanks for releasing a beta product Wyze…pretty common sense to allow us to disable the doorbell chime from the door itself. Will be returning this “pro” door cam ASAP after seeing this dissappointing news. Simple software push to fix this… just wow
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Aside from disturbing the neighbors by being alerted every time the doorbell is rung, they also have to listen to the dogs barking as if an Intruder were attempting to break in. This nuisance also disturbs the neighbors sleeping baby.
It is such a design flaw that you can change the chime sound, and lower the volume, but can not do the same for the actual doorbell.
Very disappointing and thoughtless. Perhaps the designer lives in the middle of nowhere, neighborless and petless. 
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Want to be able to do one or both of these two things on the exterior unit (i.e. the part with the button) of the Doorbell Pro:
- change the ringtone to match the one inside on the chime (or maybe even be a different tone)
- adjust the volume on the current “ding dong” tone, if that’s the tone we’re stuck with
[Mod Note]: Your request was merged to this topic for consistency in grouping similar requests. Please remember to scroll up to the top and click the VOTE button. Please separately comment on and/or vote for Wyze Doorbell Pro - Add ability to adjust doorbell volume.
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Agreed. I’d like to be able to customize the doorbell sound.
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2 years later… how many votes does this need and how much time would this simple improvement take to implement?
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I live in a house and have never thought of this. But I agree, why can’t you mute the door? There’s already too much noise in most apartment buildings (been there)… adding to it is not helpful.
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This is so disappointing… The Doorbell v2 has that option, why not the Doorbell Pro that is a top level device!?!?! My whole neighborhood gets unnecessary alerted and annoyed every time. Please apply the software fix/update to the Pro!
1 Like