Can you turn off the outdoor doorbell ring noise?

[mirandachristian98]

Is there a way to turn the ring off on the actual outside unit??

[R.Good]

Welcome to the forum @mirandachristian98!

Unfortunately there is no mute for the doorbell push audible notification at this time.

There is a wishlist item for this that, give it a vote.

Doorbell button - press sound mute/custom sounds

Add the ability to change / mute the sound the doorbell makes when the button is pushed. Not referring to the chime accessory. Should have the ability to make the doorbell not make a sound when someone pushes the doorbell button (or change it to a different sound). Being that the nightlight comes on when the button is pushed, that can alert the person pressing the button that the doorbell has acknowledged their button-press.

[itpmr]

My neighbor loves hearing every time someone rings my doorbell

[klbtx]

This loud chime on the outside of my apartment door is a deal breaker! Please fix this issue so I don’t have to return this. Love all other features…just can’t live with the alert the neighbors one. Thanks!

[R.Good]

Welcome to the forum @klbtx!
Make sure to go to the wishlist item and vote for this feature.

Doorbell button - press sound mute/custom sounds

Add the ability to change / mute the sound the doorbell makes when the button is pushed. Not referring to the chime accessory. Should have the ability to make the doorbell not make a sound when someone pushes the doorbell button (or change it to a different sound). Being that the nightlight comes on when the button is pushed, that can alert the person pressing the button that the doorbell has acknowledged their button-press.

[Enigma]

What a horrendous design to not have this feature available (disable the bell at the door camera itself)…thanks for releasing a beta product Wyze…pretty common sense to allow us to disable the doorbell chime from the door itself. Will be returning this “pro” door cam ASAP after seeing this dissappointing news. Simple software push to fix this… just wow

[roo_girrl]

This is so disappointing, and ridiculous that we can’t at least disable the outside ring. I can’t use this where I live because it is so loud. I’m returning the doorbell and going with a different product.

[garg11]

Looks like already month gone since first complain and nothing was fixed.
I just bought that beautiful doorbell on Amazon and if it won’t fix until October 1, I will return it.
God Bless Amazon Prime!

[AnnoyedUser]

The year is 2026 AND STILL NO ABILITY TO TURN OFF THE OUTDOOR RING!!

[Crease]

Welcome to the Forum, @mirandachristian98!

You’re still welcome to visit the Wishlist topic linked above and vote for that, though if you’re using Video Doorbell Pro, then I don’t know if that one is still available, so I have no idea if Wyze would offer this feature via a firmware+app change or not.

For whatever it’s worth, some newer Wyze doorbells allow the user to control this: Video Doorbell v2 has a toggle for the ding-dong sound at the device itself, and Battery Video Doorbell has a volume slider that can go to 0; however, I don’t believe Duo Cam Doorbell has any similar option.

I’m not suggesting that you replace Video Doorbell Pro with something newer if that’s what’s working for you. I would be annoyed by this, too, especially if I was trying to use something like this at an apartment, as a lot of community members apparently do.