How can I mute the awful outdoor chime sound?

Hi, I’ve been using these products for a few years now and recently purchased the doorbell pro (using it wirelessly). The only thing I can’t stand is the outdoor chime sound. Not the one inside but the one coming from the physical device.

We live in a quiet apartment complex and everybody has doorbell came but NOBODY has their external chimes on because its super annoying even at the lowest volume. No worries because I figured I could just turn on do not disturb (don’t need the internal chime anyways). However, even with do not disturb turned on, the EXTERNAL chime still blasts everytime it’s pushed.

This is especially problematic because we live near an Amazon warehouse and they often will deliver in the middle of the night. I don’t need this thing ringing out at 2AM every time someone pushes it. Am I to believe that in the PRO version of this thing that costs over $100 doesn’t have ANY ability to mute the external sounds?

I have to be missing so missing because there’s no way that’s true right?

Yeah just got confirmation that this isnt possible. What an absolutely awful product design. There’s literally a volume slider that caps out at 25% and doesn’t let you lower it further. Just let us mute the thing!! Will be returning this ASAP. I see posts going back to 2022 asking for this feature and yall just ignored them. Crazy

1 Like

I can’t stand it either.
Where did you find the volume slider control for the outside chime?

TIA

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