Why is there no UNIQUE alert for Wyze Video Doorbell V2? It’s like they just expected everyone to have an existing chime to wire into and didn’t bother addressing those who are strictly using their phone?
I have 10 Wyze cameras and floodlights and I get notifications all the time. When someone rings the doorbell, it’s the exact same chime sound! It’s madness, I just leave people waiting not even knowing to check the door since I get movement alerts from trees and animals on my other cams regularly with the same alert sound!
How easy would it be to just add an option to add a DOORBELL sound! Or a custom sound even??? Why would they leave this important detail out???
Have you tried enabling the VoIP option for the doorbell? That’s one feature many users employ to differentiate doorbell button presses from other Wyze notifications. With the number of notifications you say you’re getting—which it seems as if you likely ignore because of the frequency and false positives—I’d also consider decreasing motion sensitivity in order to mitigate some of the notification overload you seem to be experiencing.
What you’re requesting has actually been a Wishlist request for some time:
You can pop over to that topic, click the Vote button above the initial post, and share your ideas and use cases in the comments.
If you identified as an Android app user, then I’d suggest ways to use third-party notification interceptors in order to customize your doorbell button press notifications. Unfortunately, I’m not aware of a way to do this on iOS, and I completely agree that Wyze should build this into the app as an option for both platforms (and I’ve voted for that particular Wishlist item); however, I recently learned that Apple may have to open up some notifications features (among other things) in order to comply with the European Union’s Digital Markets Act, and since the rules are supposed to benefit both device and app developers, then I would expect enterprising third-party iOS app creators to exploit the opening and create tools that give iOS users some notification flexibility similar to what Android users have been able to enjoy for some time. If or when that might actually happen is anyone’s guess, though.
That’s the plan, though I’m not yet aware of a specific delivery date. The Wi-Fi Chime that was introduced with Duo Cam Doorbell was announced for potential separate availability as soon as December 2024:
I haven’t tried VOIP but will try it. I did eventually disable all notifications grudgingly, so I could focus on the doorbell. The issue is, I also set up some cams at my Mom’s house and I can’t disable her alerts for some reason, so I’m still running to my phone just to see her car leaving the driveway.
The Wyze cameras I have are mostly the original PTZ and WyzeCams. I do have exterior floodlights which seem to be the only ones that can work as a chime, only in the end it’s pointless since only the person ringing the doorbell hears it since it’s outside already.
I wonder what’s going on there. Did you install them under your Wyze account, or were they installed with your mom’s Wyze account and then shared with you? If it’s the latter, and if your mom has notifications for those cameras enabled, then as a shared user you can’t control the notifications for those cameras. (That’s one of the requests in another Wishlist topic.)
So those are the Cam Floodlight v1s, which use Cam v3s as their cameras, maybe? Is that what you’re saying? That wouldn’t have even occurred to me before, but I appreciate your sharing that nugget to tuck into my brain. I can actually see how that might be useful for someone in a backyard to hear a front doorbell, for instance. Unfortunately, that doesn’t seem like it helps you much in this case.
Sometimes Cam OG prices are really good from Wyze and Amazon, and I’ve used camelcamelcamel to set free price watch alerts on those (you don’t even have to create an account to do that). I’d consider suggesting Amazon Alexa or Google Home devices for doorbell button press announcements, but support for those has seemed to be spotty for a while. One other thing that comes to mind is a user who DIY’d a portable doorbell chime. You might not need that kind of portability, and I don’t know anything about your physical location or the transformer you’re using to power your Video Doorbell v2, but I imagine you could get an inexpensive chime as described here and wire that into the circuit, if desired.
Yes I installed it on her phone and enabled alerts since she requires them, but I also want to keep an eye on her home, but it makes no sense that I can’t disable the alerts.
Ahh yes you are right Floodlights with a mounted V3.
I was considering looking into wiring a chime since there seems to be no other solution. Wyze could simply make a better notification system I suppose, I mean, that probably should have been the original plan…
My Wyze Cam V2 is intermittent on top of the notification problem. So I don’t even get the alerts for some reason about half of the time, leaving people waiting at the door.
Totally agree. That’s one of the real weaknesses of the sharing feature, and hopefully that will be addressed sooner rather than later, but I don’t have any insight into Wyze’s timeline. Like a lot of other users, I also think that a user with shared access should be able to view microSD card recordings. What I’d really like to see is a kind of administrator/user paradigm, where a camera’s “owner” (whoever set it up) has some granular control in assigning which permissions/features a user can access. I don’t expect Wyze to go that far, but they do surprise me.
Thanks for the confirmation! I imagine that could be helpful to some people.
I get what you’re saying about the notifications, too, which is why I’ve also voted for yet another Wishlist topic. Even on Android, the native experience could be improved.
I don’t have any experience with Cam v2, so I’m not sure what to advise on that particular problem aside from perhaps creating a log immediately after reproducing the issue and then opening a ticket with Support that references the Log ID. Wyze Support doesn’t have direct access to the logs (which they seem all-too-eager to tell users), but at least logging it and associating a ticket with it can help keep issues like this on the engineers’ radar, I think.
