Does Wyze Still intend to fix the Sense Hub/Add Sensor Issue

[jjl]

It’s been going on for months… I still can’t add sensors to the Sense Hub… Is this ever going to be fixed or are we supposed to be reaching out to support again for hardware replacements?

[carverofchoice]

Latest Update:

@UserCustomerGwen

Wyze Sense Hub firmware 4.32.8.213 causes issues with Rules and notifications or frequent rebooting

We received some samples back for investigation but we don’t have results from that yet. Here’s the update from before in case you missed it:

We’re still prioritizing the sensor pairing and frequent rebooting issues. If you’re running into the frequent reboot problem, please try deleting your Wyze Sense Hub and pairing it as a new device again. Though if you’re willing to send your hub to us to help with analysis of this issue, please reach out to our support team! We’ll send you a replacement hub to work with, of course.