Same here when I cancelled it.
Has there been any update? I dont have any of my newer v3ās plugged in so i wouldnāt be able to tell if they fixed the issue yet or not
No change here as of yetā¦
Any new V3ās I connected since the end of May will still not connect to Cam Plus for live stream plus all my V3 cameras no longer limit their event recording to Smart Detection events so as such end up recording any type of motion including small shadows etc. My BCPās do however manage to maintain Smart Detection as advertised.
I have this issue too! I tried so many many things over several weeks before I finally asked google. This is frustrating and annoying. I assumed since all my other v3 cams worked, it must be a problem on my end. (I was not only resetting the camera, and reinstalling the camera, I was also messing with and resetting my router!) Although I donāt have a fix, at least I can stop trying for now. I sure hope they find and fix the problem. (What could be different from the older v3 vs the newer v3?)
i dont think its about the camera, i think its more if they were registered before changes were made to the cam plus or not
It has been a month now since I tried to add new V3 Cameras to my Cam Plus Unlimited account. They show up, but will not connect for Live View on the web. If Wyze cannot fix the issue for these cameras and the problem is limited to the V3 cameras, perhaps they should allow us to exchange them for a different model ? I would like to see some feedback from Wyze on this issue. I uploaded logs, shared info with Support, and did all sorts of troubleshooting at this end all to no avail. Whatās up ???
I cant imagine they would ever do this, but that would be a good idea. I would gladly trade in my v3ās for a small discount on the v4ās. But since I am still getting emails advertising sales on the v3ās, I canāt imagine wyze cares.
Can any other users provide some info on whether this issue is limited to the registration of V3 Cameras to Cam Plus ? Or - Are other models affected as well ???
There were members with new V4 cams having the same issue.
Thanks Antonius⦠This thread has become so mixed up with so many others I lost track⦠Much appreciated Keeps me from purchasing a V4 to test the theory !!!
My V4 works just fine but I already had Cam Plus Unlimited prior to it becoming Cam Unlimited. My V4 was activated 3/29/24.
My cameras, the original version, were recording, but I couldnāt see live feed.
Any updates with this issue? I am currently having this problem any work arounds?
Nope - No updates as of yetā¦
Yesterday I tried again -
Removed the SD card, deleted the camera on the app, unplugged the camera, plugged it back in, used the reset button, did the scan of the QR Code, gave the camera a new name, completed the connection to my Cam Plus account, checked to ensure it was working through the app⦠After that it did record events on the Web, but no ability to connect when attempting the live view using the web. I see they have a sale on right now, but why would I purchase a new camera if I cannot use it the way it is advertised ???
Exactly. Why would we trust a company that says we can monitor our property on the web - on a big screen, when we actually canāt? Especially as the company seems to have no interest in fixing the malfunction.
Do they really think we want a new āfavouritesā group on the app more than we want to be able to actually see a cameraās output in a way we can glance over at it on a monitor while we do other things?
Weird!
Looks like web view for all my cameras are all back online. I donāt know what happened or who fixed it, but yay?
Whoa! Let me go check
This still is not working for me