Posting this in this topic even though I posted in the Cam Plus Unlimited topic just a moment ago. Since the problem could be tied to either the camera or the service I thought I should place it in both feeds… My Cam Plus Unlimited plan got renewed so I thought I would try to reset my new V3 camera that would not provide live feeds on the web. (note: my other V3’s continue to show the live feed) Unfortunately this new attempt at resetting the camera did not correct the issue with new cameras properly providing the services that Cam Plus Ultimate is supposed to give us. It all started near the end of May on any new V3 camera I have tried to add.
Yes, it’s clear from what people are saying in this thread that there is a problem with adding cameras to a Cam Plus Unlimited plan - we get no live feed on the portal.
Wyze seem to be ignoring it so I’m now considering launching some short-form videos on YT and elsewhere highlighting this issue.
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@WyzeJasonJ sorry to bother. by chance do you know if anyone at wyze is aware of this issue with adding new v3 cams?
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Yes, Wyze is aware. At least one of the posters in here have been in discussion about it with them.
The more the better of course 
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Yes - I worked with support, did everything they suggested (and then some) and uploaded data from the app as well… So - they should definitely have what they need in addition to all the info from this forum…
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Update: June 15. Tried a re-set and re-start. The new V3 is still failing to connect when attempting Live Web View on the WYZE Web Portal with Cam Unlimited subscription… Events still recording and Live View on the app continues to work…
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I had the same issue with no live feed. I did everything that thwy told me to do, still didn’t work.
In the end, I was offered $5 towards new purchases- I have 8 cameras that don’t work.
This started at the end of May. I recall something about them making changes at that time, but can’t find it now.
Curiously, the "current " version of the app that they said that i should have is not as current as the one that I have.
I was told to Google a way to roll back the app version, but that it may not be secure.
I’m no longer using Wyze. Got another brand, for less than their current sales. It’s better than what I had.
It seems that it’s a plot force us to buy new/ other equipment.
Yes, nothing has changed for me either. My pre-Cam Unlimited camera is still giving me livestream on the Wyze portal, But my two post-Cam + Unlimited cameras are giving me exactly what you are getting as per your screenshot.
Wyze knows this is part of a wider, major issue, but they aren’t fixing it. Maybe it’s unfixable without spending the sort of money that they can’t afford.
It sounds like they are clutching at straws - ‘Google a way to roll back the app version’
Unbelievable!
I’m not one to give up, but I’m beginning to think about cutting my losses and ditching Wyze for something else, like yourself.
honestly, i am as well. I purchased a v4 this weekend since they were on sale to make up for the one v3 i could not see, and the only thing that stopped me from replacing all of them was their lack of addressing this issue.
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Since I replaced their cameras with Roku cameras, I canceled the CamPlus subscriptions.
BEWARE, they will not refund any part of the annual subscription fee!
I started using Wyze from its early days, 5 years ago. I think that they are spreading too far, too fast & cannot manage. “Jack of all trades, master of none”.
So far, I’m pleased with the quality of the Roku cameras & recordings. They are better & the whole system seems very close to the Wyze cameras/ system. (even if they are copying Wyze, they are doing a better job). Fortunately, I don’t presently need to replace all 8 Wyze cameras.
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BTW, the no-refund policy went into effect 3 days ago, since we started complaining about the “no live feed” issue.
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Very interesting.
I am currently happy with Wyze but native Roku connectivity would be nice.
The issue started when they released the upgrade to the app with the monitoring tab for the unlimited plan. Although I do get live feed on the web for my pre May 27th cameras, I have noticed that those V3 cameras will record everything and anything they hear or see and do not limit themselves to Smart Detections any more. The result is that I have a truck load of event recordings to scan through. It must also be clogging their servers so one would think they want to fix that !
No it did not, it has been that way for a long long time. If you cancel your subscription you subscription will still work, it will just not renew on the renewal date.
I was going by this:
Supplemental Terms for CAM PLUS AND CAM UNLIMITED SERVICE
Updated: June 14, 2024"
I think you hit the nail on the head there
‘I think that they are spreading too far, too fast & cannot manage. “Jack of all trades, master of none’
Looks like they may have a dud business model.
Their cameras are the least expensive - that I’ve found anyway. But in an attempt to over-deliver service wise they may have overstretched themselves. I, as a consumer, am starting to see that I’ve gone the ‘false economy’ route. You get what you pay for.
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I think they just updated the terms to include the service name (Cam Unlimited) which was named Cam Plus Unlimited previously. At one time like in 2020 they would give a refund if you cancelled a subscription but that went away years ago.
I see nothing new in the terms except the name "Cam Unlimited.
That is correct. When I got on the bandwagon with 3 cams I had CamPlus and when I decided to cancel, I got refunded for the unused portion.
I cancelled Cam Plus once, got a refund and it stopped working the same day, gone!