Environment: iPhone 14 pro max with iOS 18 and Wyze app V3.
Camera wont connect. Rebooted router. Power cycled camera. Deleted camera inside wyze app and added and reconfigured again. Switched 2.4 G and 5G and vise versa. Still no luck. Support wont respond. Error code 22005.
OS 18.0 (22A5316k) is the latest public beta in Canada which is installed already. Log (id 1515867) shared with photo and support Ticket 4018649 created.
Live support isn’t open yet.
If you haven’t already done so, try updating to iOS 18 beta 4.
iOS 18.0 (22A5316k) is the latest public beta in Canada which is installed already. Log (id 1515867) shared with photo and support Ticket 4018649 created. No response from anyone.
Just FYI… This forum is primarily a user-to-user community and not a substitute for Wyze Customer Support. Wyze employees do not actively monitor this forum. Hopefully, fellow forum users running iOS 18 beta will jump in here.
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I posted in the user forum expecting someone might have similar experience and if any help available. It’s well understood that a user forum is between users and not meant for support. Anyway thanks. Wyze continues to amaze me with their questionable service.