Can you have more than one person who can view look back?

[dean.tyson]

Can there be more than one phone that can look back and view the captured video?

[carverofchoice]

I have at least 5 different phones that all use the same account and view playback fine.

If you are talking about SHARING the camera to another person’s account, then shared accounts by other people can only view the cloud events, and not those on the SD card. The SD card doesn’t share.

So if you’re sharing with a spouse, you could just use the same username and password on different phones and it works fine like that, but if you’re sharing to another separate Wyze account, they will only see the cloud videos in the events tab, but not be able to access the “Playback” recordings on the SD card. At least for now…this could possibly change in the future.

[PCHearn]

Rulwiz - You know they can look back at the events using the events tab, right?

[333threes]

When I first got my v2 cameras sharing did work for viewing the SD card. That ability was removed. I posted about this before and I’m not sure why it was removed.

If you’re trusting somebody to view the cloud recordings then they should be able to view the local recordings as well. Obviously they shouldn’t be able to change any settings or delete anything. Please talk to the powers that be and have this fixed. Thanks.

[IEatBeans]

I would add your usecase and a vote to this wishlist post:

Multiple Users' Permissions for Shared Users

This is a very particular use-case that I might be better addressed outside the Wyze ecosystem. A young-woman with a mind to see her boyfriend is unlikely to be foiled by a locked Wyze garage-door controller (for example, mine just pulled the emergency release and would quietly raise the garage door manually). But I’m sure Wyze will give your “Anti-Boyfriend Mode” a thorough review.

[rafariva]

Hi. Jun 2023 and no updates about this ?
Need that my share user can view récords on sd

[carverofchoice]

I asked them about this in a recent AMA (Ask Me Anything) event, and one of the founders explained [part of] why they haven’t allowed it to be shared:

@carverofchoice

Now that so many of the newer cams don’t support Cam Plus Lite and won’t have Cloud events without Cam Plus on them, that makes sharing the newer cams with a spouse or others barely usable because they can’t view the SD card playback on a shared cam and now there won’t be cloud events for the shared user to view, meaning they can only view the livestream but no events, ever. Will Wyze thus be making it a priority this year to fix being able to start sharing the SD card playback with shared accounts?

We hear your point and will think seriously about this. Here’s why we have the current implementation:With cloud-recorded Event Videos, when you share a camera, the shared user will only be able to see future Events after the share but not anything recorded before that. With sharing microSD card access, shared users now have access to all the footage that exists on the card including files from before the share. There are complications with this and that’s part of why we haven’t changed the settings

[Woosah]

Seems like that would fix the issue for most of the people requesting this functionality. If I grant access for someone to view the SD recordings, I would expect that they could see anything that is on there, and I don’t have a problem with that. If someone did have an issue with this, then they would be in the same position they are in now, so I don’t understand why you wouldn’t implement user permissions right away.

[carverofchoice]

Agreed. At worst, they could do a pop-up message to let the user know that the shared user will get access to PAST recordings, and let them know they can just go to the settings and format the SD card before the person accepts the share if they don’t want them to have that. I would say that sufficiently resolves the concerns.