I see all the same problems on Pan Cam
So just to chime in with some info Iāve discovered. Been emailing back and forth with Wyze support and while weāve been trying different things I discovered that at least with my bluetooth headset the Wyze app seems to āmuteā my headset audio after I use the app. Accidentally discovered that pressing the button on my headset would turn the audio back on. Itās not a fix as this is probably not how the app should be working but it is helpful in making the problem more manageable. In my car however I still have a problem where when my phone connects the head unit thinks itās in a call. Pressing the āphoneā button fixes the problem as well.
Just purchased and setup my first campan. I am using a samsung J3 Prime phone with Android 7. The sound comes through the earpiece⦠not the speaker. When I adjust the volume, the phone volume slider shows up.
If I use the tinycam pro app, it works correctly - sound comes from the speaker and the volume controls operate the media slider pops up.
This is happening everywhere⦠at home, in the car, at remote location.
Definitely a Wyze app issue! Seems to me if tinycam can work correctly, then Wyze devs should be able to figure it out.
I just got the Pan camera yesterday to go along with my 3 other Wyze cams (2xV1 and 1xV2). The difference that I see between the Wyze cam vs the pan is when you use the microphone. In the cam v1 and v2 you have to push and hold the microphone button while speaking and when you stop holding the microphone icon it turns off. Adjusting the volume during live mode and playback mode comes up as media volume.
When using the Pan cam microphone you push the microphone icon once and it will stay on until you tap the microphone button again to āhang upā. Adjusting the volume during live mode or playback comes up as in call volume.
Dear Wyze, please have the Pan cam microphone the same as the regular camera microphone with push and hold rather than push on and push again to āhang upā because the camera thinks itās making a phone call and overrides the phoneās audio.
Any update on this? The Wyze Pan is definitely treating audio as a call instead of media. It doesnāt āhang-upā when closing the app either.
Causes a ton of functionality problems with the rest of the phone and bluetooth.
Same here, does this on my Nexus 6P. To kill it I go to āRecent Appsā and close the app then phone call on car radio ends then I can go back to streaming my musicā¦
+1 I having the same issue. Enabling audio while using Bluetooth makes the phone go into call mode and it doesnāt go away until I reset my phone. Android on Moto G5 plus.
Same issue here with Note 8. For me the āin-call volumeā happened on both pan cam and v2 cam. But after I reboot my phone the v2 cam does not have the problem, the pan cam still does . I also have the issue with bluetooth in my car thinking Iām on a call. I have to disconnect before I can use my radio etc. Tried the āForce Stopā and that didnāt work.
Any solutions yet?
Hello @drinkcoke, the Wyze team is aware of this issue and is currently working on a fix for it.
Yep, +1 on having this issue. Just got my Pan Cam and really loved it until I discovered this. Hopefully there is a fix soon. I want to purchase more cameras but I might hold off.
Iāve had this same problem with my pancam and was going to email tech support until I found this thread. I have a galaxy note 8 and this problem occurs whenever I turn the device on or off from the phone. It also occurs when I access the live feed. It doesnāt occur when I look at the event clips. It will occur whether or not my bluetooth is on but if my bluetooth is on when I get into the car, my phone will call itself on the carās speakerphone. The only fix Iāve found is restarting my phone. Not sure if this adds anything but Iām glad Wyze is working on it. Iāve given 2 cameras as gifts and would like to give more when this problem is fixed. Thank you.
Same issue here, on galaxy S8+. Anytime I use the mic or turn the sound on the camera on, all of my volume on my phone remains as āin call volumeā (media, ringtone, etc. When I get in my car, it immediately starts a call with myself, thinking im on a call with the camera. The only way I can fix it is to manually force close the app. So it basically makes all audio useless for me. Submitted an email to tech support, but since it looks like this has been an issue for months, Im not optimistic about a fix coming soon.
There is an open topic on this below. It seems to be happening to some people. I just seen that you posted in it.
Any fix for this problem? My phone keeps trying to call itself ā¦yet Iāve never used the sound feature on the wyze. Iāve turned off all notifications on the cam and still it happens.
Anything? Short of just uninstalling the app I donāt know what to do. Uninstalling seems to defeat the purpose of the wyze cam
I didnāt realize it was a wyzecam issue until recently⦠I guess no one has been able to fix it yet since this thread is pretty old.
Any update on this issue? Itās actually a huge problem. The only cure is to restart your phone. Itās gotten to the point where I donāt even open the wyze app because I know Iāll have to restart my phone afterward.
I have a Galaxy s9 plus.
@UserCustomerGwen do you know if there is an update on this problem?
Iām a new user, and this issue is a real problem. This thing is going back to Amazon if this is not resolved. Itās coming up on a year with no resolution.
Update please!!!
Bluetooth issues have been getting resolved over time but this is a slightly different one. Wyze Cam Pan using the call volume in Android currently isnāt expected to improve since it would require a product redesign to an extent. We apologize for this problem and understand that itās frustrating. We have looked into ways to reduce the negative impact but have had limited success.