I would start by clicking the little HEART icon where I posted it, but I think once WyzeJasonJ compiles the list, we can do something too.
I gave it a āheartā. Thanks for throwing it back on the list. As mentioned, it took 16 months for WYZE to recognize the issue and listen to those of us reporting the issue. I personally suspect it will take at least that long for WYZE to fix it. As we all know, it took them over 3 years to fix a security issue that was handed to them on a silver platter.
My faith in WYZE is gone and will likely never be restored at this rate. With that said, I continue to use their products. I even bought another v3 recently when they were on sale for $25. It remains in the box as I do not have use for another camera at this time.
This was actually still on the list and will continue to receive weekly updates, last weeks update
It will not be removed from the list until it is confirmed as fixed. It is currently being worked into an upcoming firmware release.
Thanks for the update.
Has anyone else noticed that the stuttering has gotten worse with the latest app update 2.50.0(437)?
Hi - Iāve been fighting this issue with WYZE for over a year. I donāt update anything anymore from them. Love their hardware but their support sucks. It didnāt use to be that way.
I record sound now just to get decent event video. How hard would it be to have a control to turn the mic off?!?
If I didnāt have a significant investment with WYZE I would replace themā¦
Hmm, I cannot say that I noticed any difference. It seems just as bad as it always has been. I just view everything at 4x these days. It plays relatively smooth that way, but it still sucks.
Just another 14 moths to wait and they should have it fixed. LOL! Iām still waiting for them to support WPA3 on a v2 camera. Back in July of 2021 or was it 2022 they said it was supported. WYZE support is hands down the worst of any vendor that I do business with.
If it was not for this forum and user community I would have dumped WYZE back in the WCO v1 days. Back then I was working with a founder via this forum to troubleshoot that nightmare of a product. I finally gave up on the WCO v1 and swore I would never buy another WYZE product that relies on a WiFi hub.
This post was a AMAZING for resolving the playback stuttering issue on one of my V3s. The problem began a few days ago after I tinkered with my settings, but I couldnāt pinpoint what I had changed.
After reading this post, I turned on the sound, but the stuttering persisted. Then, I discovered there was another place to enable sound. Once I did that, the issue was completely resolved.
A huge thanks to this post, the thread, and the amazing community!
Glad you found the post helpful. Thanks for your comment and have a great day. WYZE talks a great game that once an issue hits the fix it Friday list it will be resolved. We are several months out from this issue making that list and the issue remains.
Like my Grandfather (RIP) used to say, āCrap in one hand and wish in the other. Tell me, which one fills up first?ā
Looks like the new firmware (4.36.13.0416) may have finally resolved this, though the āWhatās newā of the firmware did not specifically mention this issue. I updated my V3 cameras yesterday with my two that are registered with CAM PLUS last night and now my events on those cameras play back without the stuttering. I checked to ensure that the update did not change my settings (Advanced Setting ā Record Sound is turned off) and all is good.
Hereās hoping this is the end of this long issue.
Itās great to hear good news for a change.
Good luck.
Thanks for reporting on this! Iām still on the last firmware prior to when I originally reported the issue almost 2 years ago. Iāll wait to see what bugs raise to the surface before upgrading, though.
Thanks for the report and hope! I am still waiting for WYZE to push the latest firmware to me. Here it is 8/15/2024 and they still havenāt pushed the firmware that was released on 7/18/2024 to me.
I received the new firmware for my three V3 Pro cameras several days ago, and I immediately noticed all three played back smooth as silk over the Cam+ event viewer.
I am patiently waiting for the update for my 10 v3 cameras. It is comforting to know that my v3 cameras are close to having this issue fixed.
I would LOVE to know what was the fix in the firmware that slayed this long standing issue that has haunted several of us. We probably will never know.
I never had any playback issues on my V3 cams or the V3 Pro. The firmware for my six V3 cams showed on for me on August 9th, the V3 Pro firmware has not arrived yet.
I updated the V3 cams one at a time just to make sure there were no issues, all went well.
People who have their V3s set to record sound never had the issue. Itās only people who have record sound disabled that see the issue. All my V3s had the issue immediately after updating the firmware almost 2 years ago. I immediately downgraded the firmware, which resolved the issue. I havenāt upgraded V3 firmware since then. Iām waiting a few weeks to make sure the latest update doesnāt have other issues. Seems like people are happy with it.
Iāll turn the record sound off on one of my V3 cams and check it out tonight.
The cameras also have to be registered with Cam Plus for this particular bug to occur. Not Cam Plus Lite, but full Cam Plus.
So, registered with Cam Plus and record sound disabled.
Edit: I realized that earlier I had āenabledā for record sound when I should have said disabled.
All my cams are on cam unlimited.
I never record sound since 2019 since I have my cams sitting on my window sill. I have noticed no playback issues. Interesting suggestion.