I agree. If multiple cameras are no longer giving notifications, it’s not the cameras, it’s the software. I’ve seen a big change in the settings since the last update and I’ve tried all the troubleshooting steps to no avail. Who has time for this crap?
I bought a new camera today v2 and it also doesn’t send thru push notifications!
Having the same issue, randomly. I really don’t want to delete all my cameras and start over.
This an ongoing issue and is being looked after. Check this thread:
Having same issues on all cameras. No notifications in last 48hrs. First time happening for me.
I gave up on Wyze months ago . I was fortunate enough to find ISmart cameras on eBay and now I have 10 that cameras that work perfectly! Luckily I only have two Wyze cameras so i didn’t waste too much money. ISMART!!!
That is usually not the case. There have been multiple causes of this problem and the most common cause is problems on Wyze’s side that cannot be fixed by uninstalling/reinstalling the app on your device. I’m glad it worked for you but 9/10 times it will not work.
Oh sorry. Just gonna delete that then if it’s not helpful
I was going to suggest not deleting, but I see you already deleted your post. I think steps along the lines of what you suggested should always be tried first when running into these kind of issues with Wyze products.
Unfortunately, at least in my experience, it’s usually something that goes wrong on Wyze’s side.
Hello everyone,
I’ve been suffering from this for months on my Pan Cam V3 in addition to not receiving calls on my wyze doorbell pro.
Ps. I had to replace the included cable on all of my Pan Camera V3 multiple times. They only work for a few days somehow so I decided to drill a whole in the plastic mount bracket to insert the outdoor cable and that seems to work fine. But I still experience intermittent power and connectivity problems.
Welcome to the Wyze User Community Forum @quintonburgess! 
Some additional details may help us pinpoint the issue.
Are you receiving notifications on other cams? What types of Notifications?
Is this cam assigned to Cam Plus?
Have you confirmed that Push Notifications is enabled on both the App settings and the Cam Settings?
What is the firmware version on the cam?
What is your App Version?
When the cam fails to send a Push Notification from a Motion or an AI Event, is there an Event Thumbnail or Video uploaded to the Events tab?
What is the Sensitivity settings on the cam?
Are you using a Detection Zone?
What was the reason for the cord failure? This is rare. Did you test the cord on another cam?
If you have your cam mounted upsidedown, this may lead to a water intrusion issue since the Outdoor Power Adapter plug isn’t designed to create a watertight seal in the plug well.
What power issues are you experiencing? The PanV3 is notorious for having connectivity issues if it is under powered or has weak network reception.
Do you have VOIP enabled in the App?
- Pan Cam V3 Issue:
– I am receiving notifications on other cams including another pan cam v3 but even that was is speradic when it actually reports something. Thank GOD I have continuous recording 128 GB wyze branded micro SD Card.
– The camera is assigned to Cam Plus.
– Push notifications are enabled in the app, app permissions, and camera settings.
– This has happened on multiple devices firmware versions, but here is the current version: 4.50.3.4240
– This has happened on multiple App versions, but here is the current version: 2.41.5
– There is nothing, no notification, no thumbnail, no uploaded events.
– The sensitivity is set to Max on both Motion and Sound.
– I have switched between All Motion and Ai events but nothing happens.
– I am not using a Detection Zone.
— For all issues regarding both the pan cam v3 and the doorbell pro, I have uninstalled the application and reinstalled, Removed the devices and added them back again, I have toggled all available settings on and off in the devices including the cam plus membership to try and get them to work.
- Power Cord Issue:
– There is no reason for the issue, no kinks in the cord, no movement, using the included ac wall adapter to USB.
– I have tired plugging them into different Pan Cam V3s without success, I have tired replacing the included wyze power brick with other pan cam v3 power bricks, other wyze power bricks and third party power bricks. In addition I have swapped the outlets they are plugged into including, getting an extension cord to entirely different circuits and even using an APC. No difference, these tests took awhile but we’re test in every which way you could think from the above.
- Outdoor Power Cord Water tight seal:
– After inserting the outdoor power cord in I filled the surrounding gaps with hot glue
.
- Connectivity Issues:
– The camera is within 6 feet from the router, so that’s definitely not the issue and the wifi network is being broadcasted on channels that don’t interfere with other networks.
– Welp I don’t know what to tell you in regards to being under powered considering I tested multiple wyze power bricks and third party ones as well. Design a better one I guess
?
- Doorbell VOIP:
– Yes VOIP is enabled in the app and in doorbells settings, including app permissions and other calling options within my android phone. Phone is a U.S. Samsung Galaxy S21 Ultra 512GB model. I cannot receive notifications on my T.Mobile Samsung Tablet as well. Can’t recall the specific model number of my tablet. As stated above I have toggled the doorbell on and off in the Cam Plus membership and removed and readed it to my account.
Thank you for the detailed reply! So much to unpack.
This means that the cam isn’t uploading any Event video. Notifications are sent from the server triggered by uploaded video. It isn’t that your cam has stopped notifications, it stopped uploading.
Several suggestions: Toggle off “Record Motion Events”, close the cam, Clear the App Cache, Sign Out of the App, Force Close the App, Unplug Cam 30s, restart phone, log in, enable “Record Motion Events”, verify all other settings.
If that doesn’t help, unassign the Cam from Cam Plus and repeat above. Then reassign the cam to Cam Plus.
It is odd that you have had multiple power cord issues. That isn’t common. I have 4 in place that haven’t had any issues and I haven’t seen power cord failures w\ the PanV3 trending in the forum. ![]()
Good that you thought of that. Silicone sealant would have been better as it has better elasticity without releasing adhesion.
The PanV3 has quickly gained a reputation for being connectivity challenged. Many, including myself, have plugged the cam into a Smart Plug armed with a power cycle schedule to keep the cams on the network. I power cycle mine daily.
Not sure about the VDBPro. I have the VDBv1.
Hello SlabSlayer
,
Thanks for your response
.
- Pan Cam V3 No Notifications:
– Sadly I have done everything you had spoken off before hand just not in that order. I couldn’t think of everything off hand at the moment of creating the first post. I honestly don’t know what to do at this point. Should I request a replacement unit?
- Pan Cam V3 Power Cord Issue:
– Sadly I have, I wish the store sold replacement cables for the Pan Cam V3 but it sadly doesn’t same with selling adhesive replacements for the Home Monitoring System Magnetic and Motion Sensors
.
– I entirely agree on the silicone, I had RTV on hand but didn’t want to deal with making a more permanent solution since I’m moving at the end of the month. This hot glue, but I was sure to apply it quite generously as to allow for heating and cooling considerations.
- Pan Cam V3 Connectivity Issue:
– Wow I didn’t realize it was that widespread, Do you know if it’s more of a issue with the hardware or software?
- Pan Cam V3 Waypoint Resets:
– One other thing I have had to do quite frequently is manually re-home the camera and reset the waypoints as it looses it’s position quite frequently in terms of going between waypoints
.
- Door Bell VOIP Issue:
– I have the V1 Doorbell too but don’t use it as I didn’t have a spot to wire it in at my apartment and I didn’t want to powe it via a long cable.
– I much prefer the Doorbell Pro but wish it had a local storage option with a micro SD card for continuous recording.
Before you contact Customer Support and get a ticket started that may lead to a refund or replacement, you have a couple other more drastic measures that you can do:
- Run a new setup on the cam. Don’t delete it from the app, just install it again. Or,
- Delete it from the app, do a factory reset, and a new setup. Or,
- Factory Reset, Flash the firmware back to a prior version, new setup.
It does. However they are currently out of stock.
There are also multiple options on Amazon by searching Pan V3 Power Cord 90°, however I can’t attest to the ability of any of them to seal within the power plug well.
I replaced adhesive on many of my sensors. You want better than what it was shipped with. You can get the command strip adhesive that has the pull tab to disengage or use what I used. This stuff is incredible! They sell it at all the Big Box Stores and it also comes in 12lb if you really want it to stick
Many reports here in the forum of regular offline issues. I have not read any definitive explanation as to why. Either improper power management to the WiFi antaenna in the firmware, undersized antaenna hardware, board design configuration issue with the antaenna, or memory leak from issues with the firmware memory management. Who knows though. Links below.
Again, a known issue with no known resolution. Links to thread below. Seems to be isolated to vertical pan motor.
Recently, I have had the same problem, only with 7 cameras with no push notifications. I’m a Cam Plus subscriber as well. Still no resolution.
Is this on all of your cams or just the 7?
On just 7 of my cameras with no push notifications.
I am not an iOS user so my help may be limited.
I can only suggest that you verify that the App Global Notification setting is On, that the Notification Bell in the Home Page isn’t muted or snoozed, and that the Wyze App Notifications in the iOS settings is enabled and not snoozed or silenced.
If you were using one of the Wyze Custom Notification tones provided in the App Notification settings, you might also try to toggle that to System Default or another tone to see if that may jar something loose.
Beyond that, an app deletion and reinstall may be in order.
I’m getting some notifications now but it’s sporadic and nonconsistent to determine the issue.
