NEW SERVICE ALERT!! “Descriptive Alerts,” AI notifications that accurately summarize motion events that take place in front of a Wyze Cam. The result? Alerts packed with important details and contextual information. Try it today with a Cam Unlimited Pro subscription!
Also includes AI Video Search, and 60 days of cloud storage (Coming Soon)
Het @WyzeJasonJ , have the web developers update the pricing on the web site. When I click on the Cam Unlimited Pro Canadian link, the price is $19.99 (see screen shot below) instead $27.99.
The basic alerts for people, pets, etc is far from accurate so I’m wondering where these advanced Descriptive Alerts come from? Are the basic alerts going to get better?
How about when you get the V3’s to quit alerting on cats calling them cars or the wind saying someone’s on my patio? Then maybe I’ll upgrade. What I have works “usually” but not accurately. I’ve been a longtime customer and had cams on two homes(27).
While I didn’t find the Descriptive Alerts to be infallible, I was impressed with the overall accuracy and detail that they provided when they were available to me. I don’t know what (if any) bearing this will have on basic Smart Detection notifications.
Unfortunately, I can do this already in Home Assistant with an LLM Ai integration using other cameras and some elbow grease.
However, I wish Wyze a well received deployment. I really like my some 15 cameras after starting with one OG. I helped Beta test some of it.
It does indicate to me that the Wyze cameras will “probably” never be Home Assistant compatible.
Which is disappointing. Heck, the existing Wyze Integration isn’t even Wyze supported very much, if any.
I guess it’s time to run those Ethernet cables and buy a POE switch. And move on. Although, I will always have some room for a few Wyze cams stuck inside my windows.
I think the biggest issue is that the way wyze currently handles object detection is that it analyzes all objects in the frame, and not just the moving objects. So the cat triggered the recording, but since there is a car also in the frame it says there’s a vehicle. I think there’s a wishlist item for object detection only of the moving objects.
What LLM AI integration do you use? Local or cloud? Are you sending live feeds, motion events, or thumbnails for analysis? I’ve thought about trying a local LLM at some point, though I’m kind of holding off since they keep coming out with better and cheaper hosting hardware for them and I’m not in a big rush.
I think the AI video search is actually really cool. I have been using it since they did the public testing in the forums here. I still use it sometimes. It’s useful. I love it.
Descriptive alerts are neat too. I tried them out. Though I may not use them often, they are a great time saver from having to watch an entire event to know if I care about it. I would like an easier way to filter which kind of alerts I get, such as only show me descriptive alerts when a person is included in the event. One thing I love about descriptive alerts though is there is a place to go filter events to a specific camera and then I can scroll through all the events for that camera and read past descriptive alerts and link straight to that event if I want to go watch it.
I don’t care too much about the 60 days of cloud recording, though some people have been begging for this and will love it and it will be useful for the AI video search to have more to look through. I still kind of wish they had only made it 30 days and used the rest of that money to add even more features instead.
I was hoping CUPro would basically be Cam Protect Unlimited and HMS all in one, plus some of these new features.
If they had thrown in RTSP (or some similar local stream protocol) or Home Assistant Integration along with the AI stuff integrating into Home Assistant with entities that could use the AI detections or notification descriptions inside some entity, I’d be broadcasting this everywhere and extremely excited to pay a big subscription. If I were Wyze, that’s what I’d do. I could really make use of their AI and notifications if they integrated them and their camera feeds into Home assistant natively. That would be about the most exciting announcement from them that I could imagine.
I’ll still probably use Cam Unlimited Pro. I would just be way more excited if one of the feature announcements with it was integrating their service and entities into Home Assistant. I think they’ll learn this eventually, but probably not before 2026 at the earliest.
Oh, cool, I already have Frigate installed. I didn’t realize they integrated LLM capability.
You can use Frigate and do all that with Wyze Cams too through Docker Wyze Bridge, Cryze, TinyCam, etc. There isn’t a need for switching companies or having PoE.
I didn’t look through it closely yet, but I’m guessing most people are using a cloud AI API to do the analysis just like most of them use cloud AI API for assistant control. I will still probably wait until I can run my own local LLM first. Tempting though. I’m glad there are some good open source options coming out. It’s way to complicated for 99% of people though.
No, it probably won’t be easy. I may never do it either.
I tested the search a little but frankly, haven’t had a need to search for a video. 14, 30, 60 days? 14 is plenty for me personally.
The rich notifications may be useful to me. I’d love to see refinement of existing notifications and Ai accuracy. It is what it is though.
I can’t use my Wyze in my security scenario if the detection sets off my alarm for a person late at night and its not a person. Has happened and the reason why I don’t use then in my security alarm.
I’ll be mulling and waiting for it to smooth out, for a sale to try it out or 90 day free trial.
I rarely use the monitoring tab, I never search for a video, I could use rich notifications, but can’t see paying double what Cam Unlimited cost just for that feature.
For me personally. Not Yet.
Don’t get me wrong, with proper WiFi, Wyze runs well for me. Yes they had some minor issues here and there. Cost effective, & for me very reliable,
Runs circles around the expensive junk cameras & security system I bought two years ago and is too embarrassing to mention much for my lack of due diligence. Simplisafe.
What I wonder though is would the same programming work that as has been done recently so that I could use X-Sense Smoke & CO alarms in Home Assistant. Unfortunately I’m not that good at programming. Hooks into Alarmo as well.
The integration developers built a HACs integration, you setup a second X-Sense share account in their app, share the compatible smoke and CO alarms with yourself to that 2nd account and Wala, they’re exposed in Home Assistant via the intgration.
Maybe they’d be interested in exploring it. They’re working on exposing X-Sense cameras now. Though X-Sense is not big into cameras. I’ll query them and their interest and id feasible.
Just posting my support in here too for your comment about how HMS incompatibility is not good IMO.
It honestly might be a deal breaker for me. Or if I do get CUPro, it might push me from having Wyze be the primary company I use for sensors. I will probably start replacing them all with Zigbee, etc.
As I mentioned elsewhere:
This means CUPro will remove access to some critical settings for the sensors such as whether they chime or not.
Makes security only really useful for “Away” from home arming. When I arm my system at home, I don’t care if someone in my family moves around the house to go to the bathroom, eat something, watch TV. Only if a door/window opens. But the cameras will go off if they see any person inside.
My kids or guests can no longer easily disarm the Alarm system because Cam Protect (CUPro) doesn’t work with a keypad. So I will have to give them all phones and make sure everyone carries their phones with them if they want to use the bathroom. Sensors and keypads are just so much easier for at-home arming…but I think the cameras are AWESOME for Away-arming.
In some ways upgrading to CUPro without HMS available might push me farther away from Wyze than more integrated with Wyze as my central smart home company. Sensors are really important in a smart home and I think it’s a HUGE oversight to make an “upgrade” take away central smart home capabilities. This was a bad decision to make it not compatible.
IMO, HMS should’ve not just not been canceled with CUPro, but the opposite…it should’ve been INCLUDED and integrated with CUPro. That was a missed opportunity IMO.
This may have been better named “Cam Protect Unlimited” since it is also incompatible with HMS.
Don’t get me wrong, I’m a HUGE Wyze lover, but making a new camera plan not be compatible with sensor monitoring is a HUGE mistake IMO. I hope Wyze is watching their stats on users who have both Cam Unlimited and HMS vs those who have only Cam Unlimited and see the conversion ration differences, as well as watching the support calls of people who get upset when they lose HMS and cancel CUPro and switch back to HMS (I hope there aren’t a lot of people who lose their grandfathered prices without realizing it). I bet that will be interesting data. I suspect those with HMS will have way lower conversion rates despite demonstrating the willingness to be paying more in Subscriptions already.
Sorry, Wyze, I love the company, I’m a big fan, but I have to side with the people criticizing this as a big mistake to not AT LEAST make CUPro compatible with HMS as a minimum.
I love the AI search. I used it.
The Descriptive notifications are a cool time saver for certain use cases so I don’t have to watch an entire event.
Adding cameras for security in the future will be AWESOME when I go on vacation. I would love that use for them.
But the HMS incompatibility might be a dealbreaker for me…and if I do end up doing it, it will annoy me that I can’t do things like change the chiming on sensors, lose hazard remediation, not have good options for arming my house when my family is at home at night, etc, and probably drive me to switch to more Zigbee sensors managed by Home Assistant with free Alarmo instead of making Wyze more central to my smart home. That may be a risky long-term consequence of this decision.
I also think that 60 days of cloud storage should’ve been a little bit less (maybe 30 days? 14 is good for me, but lots of people want more and more days is useful for the AI search too) and instead used the cost savings to add some other features…maybe integrating the cameras with Home Assistant or something.
I hope you’re tracking conversion statistics carefully this. I wish Wyze the best with the new launch. The new features are cool and useful and exciting innovations with AI. I am just shocked that it forces people to cancel HMS.
This announcement is the most ridiculous thing to me. AI detection on Cam Unlimited is unmitigated disaster and instead of fixing it there is now a more expensive tier that is supposed to be better? Will this Pro service know the difference between a doormat and a package?
I buy Wyze stuff, I subscribe to Wyze stuff, and I have just come to accept it isn’t that great for AI detection. It was for a small window of time with the v2 built-in detection but that ship sailed a long time ago. To not fix the existing offering and just offer something more expensive to fix the issue is a bit annoying to say the least.
I’m a LONG time fan. and will defend Wyze on Cam Unlimited. I know their A.I. isn’t perfect but it seems many camera companies struggle with this. But $100 for all the cameras to be covered and the little annoyances with the A.I. detection is worth it. And I 100% understand the business model of needing to have subscription based services because that is how all services they use on their end (data center, bandwidth) all charge.
But, as big of a fan as I am, I’m struggling to understand why I should care about this? More storage or A.I. Descriptions?
Can someone sell me on this? I want to drink the kool-aid, but I’m struggling.
It seems like an awfully confused program. I understood $100 for 1 year of unlimited cameras, that price could be $120 and still be competitive.
$200 just sounds different. I’m confused on the value-add here.