On the contrary. If you read this thread, you will have seen that the head of the Web Portal at Wyze has been publicly addressing the issues being experienced on the Web View module. I posted the link to the first of his posts above.
We definitely missed the bar here. I head up my.wyze.com and I wanted to provide some transparency on where things are with the web portal. As folks may know, we made a pretty significant facelift on the existing web live and event viewer. We’re fully invested in this tool and our immediate steps are to solve issues with connectivity and camera integrations. What you are experiencing is our #1 focus right now.
I also really appreciate the test you ran with the site alongside your Nest devices. …
Hi @perrycomo92882 - your video is very clear. We are currently QAing some updates to the client-side logic that attempts to smartly buffer if there’s packet loss detected. This is by no means a final solution, but a quicker optimization. We plan to deploy this next week. In parallel, we are debugging things from the firmware and server level - this initiative will take a bit longer, but we believe it’s a worthwhile investment. Lastly, we’re investigating other best practices to ensure livestrea…
2 Likes
