Wyze Web Live Timeout Change

Did Wyze begin enforcing timeouts on the Web Live view? I’m being automatically logged out after 15 minutes. I use an internet app on my TV and logins are done via virtual keyboard, which is ridiculously slow to use, so logins take 3 minutes to get done. As of today, I have to do that 36-40 times a day to maintain monitoring of my cameras. This is a real pain in the a**. Does anyone have a recommendation for an alternative?

Welcome to the Forum, @demoews! :wave:

I wonder if you’re describing changes that some users have been reporting in Update on Wyze Web View for the past day or so. Since that’s in Wyze News where only Wyze staff can create topics, that’s where I would expect any ongoing Web View issues to get the best visibility here from Wyze. If you want your topic merged into that one, then you can just reply here or flag your own post to request that from the Moderators.

Wyze Web Live why does ittimeout now

Ive noticed that while at my wyze we portl I can watch my cameras or sy feed to one camera but after a while it logs me off or times out? is there a way to stop this? different browser Im using chrome?

[Mod Note]: Post moved to more relevant existing topic discussing this same product and/or issue for better visibility within the community.

We have been having issues with the web view for months now. Does not work on any browser (chrome, edge, brave, Firefox) nor on any of these browsers incognito modes.

ive reset every camera to factory, ive cleared every cache, ive done everything possible on my end and it still keeps happening. My internet connection is 100% reliable, they are all well within reach of the signal.

now on the app, the cameras keep turning themselves off, refusing to load… what is happening?! If we hadn’t just renewed an annual subscription, I’d toss them in the garbage and go elsewhere. The headaches are not worth the lower cost of cameras. Im fed up. They’re not even tracking humans right in front of them when they do decide to work. I clean the lenses with certified lens wipes routinely.

When is Wyze going to admit the problems are on their end?!

I’m right there with you brother. I’ve always been a supporter of Wyze in general for years now but this web view situation is unacceptable, it’s been an issue for literally years from what I can see on this forum.

I’ve also tried several browsers, incognito mode, rebooting, firmware updates. The pan cam I have the most issues with in web view works just fine on the phone app while on the same network I’m trying to web view so it’s not a connection issue, I have a very robust mesh WiFi setup.

I have a decision to make, drop Wyze and save the $100 a year and install the hardwired Amcrest cameras and NVR/DVR box I already own, all I need is a hard drive and I’ll have better more secure setup but I’m lazy and like my Wyze cams but if I cannot get web view to reliably stream this camera I’m done. I literally stopped trying for months but my personal home situation has changed slightly and I must be able to glance over and see this camera along with 3 others 24/7/365.

Wyze please fix this or your going to start losing money from us subscribers.