Wyze Video Doorbell Pro not charging

I found a Wyze Video Doorbell Pro in our playroom today. Took it to my room and plugged it in… showed a solid white light for 1 second, and disappeared. Gave it a while on the charger and unplugged it. Tried powering it on, nothing happened… Tried what I could but it did not work…

I need help!

Try this:

I would also try setting it up from scratch while it is plugged in to power. Maybe the Device works fine with power, but stops when you try to make it run on battery. This will confirm if there is a battery problem or not.

You can also contact support since they will walk you through other troubleshooting steps and may have information on similar situations.