Wyze sucks

After having WYZE outdoor cameras for over 2 years with countless issues the ENTIRE time I’m so excited to FINALLY be rid of them! We finally were able to afford a MUCH better brand. Now that we have the new ones up I can’t believe how crappy and low quality the WYZE cams are. Yes, they are half the price but they came along with countless issues. Constantly not working, lagging, buffering, randomly dying, etc. As a stay at home mom with a husband who works crazy hours we definitely got these for the protection of myself and our children. I can finally delete the app, unsubscribe from the emails. I’m so elated I had to make a post about it. If you’re considering switching DO IT. There’s so much better products out there.

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Well, what brand did you go to?

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Have 4 of the version one WCO, no issues here.

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It seems everyone lives in their own head… their experience is EVERYBODY’s experience. It couldn’t possibly be poor network setup or too far away or whatever else.

Nope… it’s as simple as WYZE sucks. End of conversation. Nothing else to talk about here.

ugh.

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It would be nice for once that when a [Mod Edit] comes in with their 1st post… they would come in with positive feedback instead of “you are terrible”.

Just not the world we live in.

MOD NOTE: Post edited to conform to the Community Guidelines.

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1, Miss Whitney, so sorry that you had any problems even sorry for you that you had as many that made you so frustrated.
2. Some of us have hiccups too. But the cameras, and their products are an excellent learning experience. I have gained a lot of insight of my security requirements and expectations, at an affordable price, allowing me to put them in places for coverage that exceeds my needs as well as learn where I need them. And its the where to hide, angles for viewing, and sustainability for power that I can/am passing along to friends and family.
3. Its been fun. I have learned a lot from the people on this forum. Most helpful, and more valuable than all the money I have spend on Wyze products.
4. I hope she returns and shares with us what product she moved to.
5. My very best to you ma’am. Sincerely.

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Wyze provides this forum for us to help each other, learn, etcetera. Some come here just to stir it up. Perhaps, their experience is some sorta karma seeya

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Chad here, just to confirm, Wyze sucks. The outdoor wireless experience has been consistent let downs of random ‘offline’ occurrences and erratic motion detecting/failure to detect. They will catch every bit of motion from a roadway 150’ away, but will randomly fail to catch a FedEx delivery until after it’s been chunked down the porch as the contract driver is walking away. Never rely on Wyzecam Outdoor for yourself or family.

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Thought this was a post about vacuums.

Seems I entered the “Whine” section. :wine_glass:🫏

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I love Wyze, but do have to say their vacuums do leave a little to be desired. Everything else, including cams ROCKS!

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I liked everything I’ve had until my outdoor cams stopped recording video and inly do snapshots now…
I’m trying to be a trooper and work out the bugs because like every tool I buy, I find a headache somewhere with it. Don’t want to swith only to fight some other brand

Sounds like marriage, but then I guess it is.

I’m with you! About to go buy another camera system from ANY other brand because I can no longer take spending hours and hours of time trying to figure out why these stupid cameras and base stations won’t work. I mean minutes away from trashing every Wyze product I have. Things go well for a while then crash, malfunction, dead zone. My base station just died for absolutely no reason. I removed it to reset it (after a million other different efforts) and now am stuck with not being able to ever set it up again. Trash. Pure trash. Now I have a bucket load of unrecyclable crap to figure out what to do with. Haaaaate this company.

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2 posts were merged into an existing topic: Motion Detection Challenges

I agree with the original post. I’ve had Wyze products since Jan 2019 and yes, there are issues. Of my 10 cameras, 3 stopped working. Out of my 4 Wyze plugs 2 stopped working. Stopped working means that they did work for a while so it is not a setup problem or too far away. BTY, the 2 working plugs are the original ones and the 2 that stopped working are V2. The cameras that stopped working are closer or as close as the ones that work fine. I’m in Mexico so no, I can’t restart my router or restart the Wyze devices.

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I have only Wyze v3 cameras and they are almost 2 years old and still working great. Yes there were some problems early on but I chalk it up to me updating firmware and App versions before reading positive comments on this forum.

I am very happy with Wyze cost and functionality when being late with updating software.

Glad to hear you are happy. I do agree that the cost is hard to beat. I’m just disappointed that I lost so much functionality that I was counting on when I am frequently away from the house. As I said previously, I don’t think distance, updates, etc. have anything to do in my case. They won’t restart remotely, just says “Failed.” Device info shows 2 or 3 out of 3 bars signal strength.

Fred J Daniels

I have had v3 cameras firmware updates introduce skipping video. I had to manually install older v3 firmware to make the cameras usable again. We should not have to do that which is why I am slow to update. Here is a link to older firmware if you want to give it a try.

Thanks, I really appreciate it.

Fred J Daniels

Agreed, too many problems with V3 cameras.

We have fast Internet and full subscription now but problems remain with recording, bricking after update, recording dust and snow but not people or vehicles.

When you get the footage off the card it’s compressed beyond recognition. Cannot get a license plate to give to police, that’s for sure.

I would go with a different brand next time around but I’m stuck with 10 cameras all of which are mounted high on the walls and will take days to replace.

So now I’m really just hoping they hire better programmers so the things just work reliably at a basic level.