Wyze plugs dont turn on at the correct time that has been set. They seem to turn on 15-30 minutes late. Then they shut off close to the correct time. Anything I can do besides tossing in the trash?
I have two of the plugs and both do the same thing.
My is also doing the same
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Makes them unusable for me. Wish I could return them.
Mine don’t turn on and off at all I set the rule up and it says that it’s active but doesn’t do anything help
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Include me as well, scheduled for 05:00 PM but turned on at 05:23 PM today. It seems everyday it gets later.
One of mine still hasn’t turned on the other has turned on about 38 minutes late.
HDRock
December 21, 2019, 6:20pm
8
Your not alone , plugs and bulbs
My 2 bulbs wont run rules. Worked fine last night. Worked fine for 2 weeks since I got them, I had a rule for on and a different rule for off. Now today they won’t respond to rules at all. Can use the app to manually control them though.
Im running the newest version of the app.
Bulb firmware is up to date.
I did the following with no luck
Powered bulb off for 1 minute and retired.
Deleted all rules
Power cycled router / modem
Havent tried a bulb factory reset yet. But its strange th…
Bulbs now either not running rules or running rules late as of today. Were running fine until today.
A word from Wyze, this is what you can do to help get it corrected
Thank you for letting me know. Could you please send in a log through Account > Help & Feedback > Report an Issue? Please also contact our customer support team through this link so we can help out:
Wyze Customer Support
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