Wyze plug schedules not showing up and new ones not saving

I have been using Wyze plugs for a while now. I wanted to change my schedules because daylight is later in the day now. I just went into app with location services on and go to schedules and there aren’t any showing up. Yet every day the plug is going on and off at the correct time per my previous setting from last fall. I tried to add.a new schedule and pressed save schedule and it doesn’t show up on the screen. I am uptodate on firmware. Any suggestions?

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Just want to confirm that I am also having the same problem with adding/changing the schedules for both the indoor and outdoor plugs. My android app version is 3.10.5.749 last updated on 1/28/2026.

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Not sure where to see version. I went to one of my plugs and clicked on firmware update and it says up to date. Latest Version 1.2.0.236.

Found it. Mine says v3.10.5(749) like yours.

Having same issue here . Performed all recommended steps but still not working . Even deleted and readded one of the plugs ..didn’t make a difference. Perhaps a glitch with their latest updates

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This is with Local Schedules and not Schedule Automations, is that correct?

My only Wyze Plugs are the original “v1” devices which don’t have Local Schedules, but I believe I’m able to replicate this with Plug Outdoor as @Haptown noted. Using Android Wyze app version 3.10.5.749, I created a Local Schedule on a Plug Outdoor socket, and it ran, but I can’t see the schedule in the app, and it’s not there even when I check in app v3.9.0.739. Since this is apparently affecting more than one app version, I don’t know if this is a bug that was introduced into the app some time ago or if it’s some server-side thing since a lot of the app is Web-based, but I’m going to ping some people to get more input.

@jcsaz41, what Wyze app version are you using?

Welcome to the Forum, @Haptown & @jcsaz41! :wave:

3.10.5.749

All firmware up to date

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Same thing happened to me. I have six plugs, all the schedules disappeared today, and it won’t save when I try to add any back in.

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Has anyone experiencing this submitted any app logs or opened tickets with Wyze Support about this issue? If so, then please share your Log IDs and Wyze Ticket numbers in this topic.

FWIW, a few minutes ago I was able to see the Local Schedules I’d created earlier today, so then I checked the app on a different device and didn’t see them showing up there. When I went back to the first phone to look again, they were no longer loading. I really think this is a back-end thing at this point, and I’ve submitted my own logs.

I’m pinging someone at Wyze to look at this, and it would help if affected users could share Log IDs and Wyze Ticket numbers for investigation.

Welcome to the Forum, @richardknuth2! :wave:

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My schedules are still in there but some aren’t working. Both on the indoor and outdoor plugs. We’re fine up until this morning. The outdoor one didn’t go off and sunrise and didn’t come on tonight at sunset and the indoor plug didn’t come on tonight at sunset but yet I still see the schedules listed.

@carverofchoice have you heard anything on this?

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I can confirm that a report has been sent to Wyze. Hopefully it’s just a server issue that can be resolved any moment. :crossed_fingers:

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I think you’re describing a different issue than what others here report seeing, but I suspect it’s related. Everyone else reporting this so far is apparently using the Android app, so what you’re experiencing as an iOS user is different, but I think it’s still a problem.

That’s my take so far after running this by some other volunteers, anyway. We still haven’t seen a response from Wyze about this.

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As always, thank you!

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Yes, I knew it was different but figured it was related somehow. Hopefully they’ll get fixed soon.

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I hope so, too, because now I have two Local Schedules stuck on a Plug Outdoor that I created today during testing but can’t even see to delete. :grimacing:

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Yep … same thing here. All schedules on my 6 smart plugs disappeared a day or so ago and can’t be set up again and saved.

All plugs have current firmware. I noticed the Wyze Android app was updated just last week. Don’t know if that’s relevant.

I’ve submitted two logs to Support tonight. Will report back here when I hear from them.

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Welcome to the Forum, @StuR! :wave:

I think this is unrelated, as I’m seeing the issue in three different Android app versions.

That’s unlikely if you submitted logs but did not create follow-up tickets. That’s why the e-mail message their system sends after you generate a log will advise you to contact Support if you require contact.

If you have the Log IDs handy, then please feel free to post them to this topic. We’re trying to get someone from Wyze to look into this.

Here are my Log IDs:

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Thanks! :+1:

Just have to wait it out and see if a bug fix is issued with an app update. I have been trouble shooting this all day and nothing has worked. A few of the plugs are still working on schedule and other aren’t . I uninstalled the app and reinstalled it , deleted device and readded , logged in and out of account etc. This wasn’t a problem until Android 16 update but Wyze app is supposed to be compatible with a 64 bit phone system. Let’s see what happens

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