I have 4 Wyze plugs in continual operation. Two are merely switches (but they work all the time), and two are on-demand. Every time I have a power outage, which doesn’t happen that often, I lose one of the two on-demand plugs. No amount of finagling will bring the plug back to life. I’m wondering if anyone has the same problem. Inevitably, the only answer is to buy a new plug, which I did - again. Why is that necessary? Because the routine works most of the time, I’m unwilling to change anything - including buying another brand of plug, but occasionally I’m tempted.
Yep. Wish I could say it isn’t so. But most of here do two things. The first one is explained so someone can appreciate how many more smart plugs we use. 1) we use smart plugs on our cameras. Helps to make it a lot easier to restart them and because its easy to restart them, we regularly restart them. I for one, restart all mine daily, 03:00, or so. 2) we don’t use Wyze smart plugs. Like you said, unreliable. Never have been. We use just about anyone else, but particularly like the ones that save the schedule locally (in the plug) so it can restart on a schedule even when no Internet. I like those that have a On Off and Last state power, so when power is lost, it returns to whatever, such as on.
Just out of curiosity, do you know which plug model you have? There are at least 3 models of the white indoor plugs, and 1 of the Black outdoor plugs. If you report what the firmware version is on your plugs, we should be able to figure out which plug model it is that way too.
What kind of Router are you using? The reason I ask is that at least one of the Indoor Plug models is using a IoT WiFi modual that is known to have a conflict with certain router software (WRT based routers, especially if WMM is turned on, etc). Do you have any router settings like QoS (Quality of Service) or other prioritization settings? Those tend to give IoT devices secondary status and some devices like Bulbs/Plugs don’t like that.
I think I’m missing something here. The last power outage lasted for, as I said, 13 hours, which was through a start for the two “timer” Wyze plugs. They did what they were supposed to do because when the power came back on, they were in the state they were supposed to be. Are you saying Wyze plugs don’t do this? Surprised me!
The plug model (I kept it rather than relegating it to the “E” waste pile) is WLPP1CFH version 2022, which indicates how long I’ve had it in use. I’m only complaining because it happens with one or another of the plugs EVERY, or almost every, time we lose power.
The router answer is not something I feel concerned about since I’ve had three different routers (all Netgear) in the time I’ve been using Wyze products. The plugs have worked the same with all of them. As with settings on the router, I’m very much against getting too complicated with settings, since I know you can only build problems and seldom fix by changing settings.
I thought I might’ve had a dead plug yesterday because after adding a WAP to my network and fiddling with its settings, I saw that one of my original Wyze Plugs was offline, and when I went to check it discovered that even manually pressing the button didn’t change the status light (which was toggled on in settings).
I applaud this, and I’m stubborn enough to reuse and recycle whenever I can. I was able to reconfigure the plug and get it back online, but that was a real chore that involved several hurdles and a lot of 
. Here’s what eventually worked for me (after a bunch of trial and error):
- Factory reset the plug according to instructions…sort of. Since the status light wasn’t working, I just held the button in for 10-20 seconds for good measure.
- Turned off both radios (2.4 GHz & 5 GHz) on my new WAP and turned off the 5 GHz radio on my ISP’s gateway (modem/router).
- Confirmed that the phone I was using was connected to the gateway’s 2.4 GHz network and that I could see the Plug’s built-in SSID in the list of SSIDs being broadcast in the area.
- Added the Plug as a new device in the Wyze app and gave it the same name it previously had at the end.
Once I was able to do that, it was back online and working in the Wyze app and Google Home as if nothing had ever happened, though it seems apparent at this point that the status light has failed. I don’t think I can bring that back (yes, I’ve checked and toggled the settings), but the Plug otherwise functions as expected, and now it’s the second still-functioning original Wyze Plug I have with a non-functioning status LED.
The only Wyze (indoor) Plugs I have are the originals, WLPP1 (no CFH), which I’ve been using since December 2019, so they use that funky pairing process where you have to switch your mobile device to be on the Plug’s own Wi-Fi during setup. I don’t know if your plugs use the Bluetooth pairing, so I don’t know if the process I outlined above will be adaptable or useful to you, but I’m putting it out there in case it can help someone else at some point.
Strangely, we had another Internet outage this past week. Something Xfinity seems to have been able to avoid most of the time. The two “timer” Wyze plugs continued to work even without Internet, and the on-demand plugs all worked when the Internet was restored. I’ll have to wait for a power outage - something we deal with in Winter more than any other time - to see if everything works then.
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I believe this would be the expected behavior with Local Schedules (which my original Plugs do not have), and I’m glad that the other Plugs’ operation was restored once your Internet service was back online (which is also the expected behavior with Automations/Rules). I hope that bodes well for your winter.
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