Just purchased a pack of Wyze Camera OG‘s immediately prompted for a required firmware update. Both cameras will not update. I have restarted, and reset both cameras multiple times they are within feet of the router. Both don’t have SD cards in them. I have restarted the router. I have tried to set …

Can you post a screenshot of the Update Prompt? I have OG cameras at a remote site. Whenever I received an update prompt I was able to bypass it, as I did not want to update until I was on site. I don’t recall ever being forced to update. Also, there is another thread where it appears that a VPN…

I’ve seen the forced update once or twice, I think it might be when you’re on an app version that requires a newer firmware to work right.

[image] TerryL: I don’t recall ever being forced to update. It’s been a while since I’ve done a setup on a new, out-of-the-box Cam OG (and I haven’t done any of the “2025 Version” devices), so I can’t say for sure, but it’s been my experience with some other Wyze devices that if the first pro…

I have the same issue with my Verizon wireless router It will connect to it and record live but will not notify or record motion It works fine with my phone hot spot and the neighbors Comcast router

Welcome to the Forum, @jerryleight ! :wave: Thank you for sharing the information about how the Cam works as expected with your phone’s hotspot. What additional detail can you share about the hotspot and how you’re using it that might be helpful? Also, what information can you &/or @JohhnyP share…

@JohhnyP , an app update was released today for android that changed the OG to the new interface that the other cams use. I’m not sure if IOS was updated yet or not. But maybe they froze firmware updates during that due to the change? It did make a change to the firmware screen too, allowing you t…

[image] dave27: changed the OG to the new interface that the other cams use. More consistency in the UI? :exploding_head: I’m looking forward to seeing that. That’s the kind of thing they should include in the announcement and release notes. I think Jason posts what they provide to him, s…

The model is a Verizon Internet Gateway FSN021VA. I contacted support they said that the backend team weren’t able to do anything and that they wanted me to return the cameras. So I ordered another set off amazon, same problem same version of software. I also was able to get into the settings for th…

I did get the update no difference.

Wyze OG Cameras Stuck on version 1.1.0.85

Cameras

TerryL April 6, 2026, 2:09am 27

Glad to hear that you got the cameras working.

You may want to turn off automatic updates.
If you receive a notification that new firmware is available you can decide if you want to update manually.

Window Cam pairing failed PLEASE HELP

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Wyze OG Cameras Stuck on version 1.1.0.85

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