@WyzeDesmond, here is a fresh log: 1092486. The problem just occurred on this camera last night. I just updated the firmware on the socket this morning, though there is no mention of the issue being fixed in the latest socket firmware update.
@WyzeDesmond, I can confirm that the update for the socket did not work. The light stayed on for the entire next day. It stayed on until I also rebooted the camera. Please let us know what the fix is.
@WyzeDesmond @WyzeTeam, have all of the requested logs been helpful? My light is stuck on again. Is there any update on this issue?
Yes the logs are helpful. We are making some new improvement on next v3 firmware release. Thanks for your patience!
We’ve been dealing with this issue for over 18 months now, and despite providing numerous logs, we still don’t have a clear explanation. It would be helpful if someone could acknowledge the situation and provide clarity, such as, “Unfortunately, this lamp socket has a defect that cannot be resolved through a firmware update.” Transparency like that would go a long way.