Wyze has proven themselves useless and extremely unreliable. Constantly turning themselves off, going to privacy mode, incapable of detecting motion by the subject in the view of 5 cameras of a variety of types. It doesn’t get much worse than this. Had a tweeker ride his bike right past 5 cams and nothing. This crap is junk.

Looks like you can: [image] Wyze Sense Hub 24/7 professional home security and monitoring service Price: USD 29.99

I am waiting for Wyze to fix the reconnection bug before I make a purchase.

I was able to purchase one without a subscription, however when I tried to activate (register?) it, I couldn’t get past the screen to subscribe to monitoring. Wyze support said a monitoring subscription was required, a quick Google seemed to confirm that. So I returned the hub, but had to keep the sensors because my dog ate the box :slight_smile:

Don’t run the monitoring setup…just run add a device. That by-passes all the Home Monitoring junk and just connects the hub to your account.

These are well known faults with wyze cams of all types. Maybe explain your wifi system and layout to help others out. Given this has been going on forever, I seriously doubt it’s all user error. Particularly with hundreds, if not thousands analyzing their wifi systems to determine the source of the problem as I have. No error in wifi signal or strength. Simply the cams losing connection from what I can tell.

So, I started having the hub reconnection problem since last fall. I logged DOZENS and dozens of times it would randomly go out and not come back online unless I restarted the hub. I was even the one to submit that to Fix-it-Friday. I can’t speak for everyone, but my hub hasn’t been having a reconnection issue recently, like for more than a month, maybe 2 (whenever that last major Wyze issue was). My ISP even went out within the last week and my hub turned back on as normal without requiring a restart. I wonder if they resolved something in their backend. :man_shrugging:

[image] carverofchoice: My ISP even went out within the last week and my hub turned back on as normal without requiring a restart. I wonder if they resolved something in their backend. :man_shrugging: That is good to hear.

I’ve got Wyze cams in two different locations, with two different cable ISP’s. Both have a mix of cameras (V2’s, V3’s and a V3 Pan), and one system also has a Wyze thermostat. Some cameras are inside, some are outside. One location is in a desert location, where the summer temps exceed 100 F for days on end. Those cameras haven’t failed. The other location is in a mountainous area, and subject to subfreezing/subzero temperatures and snow. Both locations have their ISP’s gigabit service. One location uses a two piece Netgear Orbi mesh network, the other a single Netgear router. Both locations are using the same modem, an ARRIS S3, I get alerts from both locations, I can randomly look at any of my cameras at anytime, and have yet to find them off-line for an unknown reason. All have SD cards and I can go back and look through the saved video. I’m not an IT professional, I have done nothing other than set up all this equipment as per the instructions given, So you tell me why I’m not experiencing any problems, but SO MANY here can’t figure it out? And if you all hate it so much, why not just get rid of it and get something you like? Is it really easier to complain and not get what you want then to just get something else? Is it really worth it to you?

If anyone could explain why you’re not having problems yet so many others are, there wouldn’t be any problems, but your case is a rarity, obviously. We’re all hoping for a problem free experience, if you need to be told that. I’d imagine it would be good for Wyze to investigate that themselves, but apparently making that effort isn’t important to them. When they do comment, it’s usually just fluff. First, the problems most of us are experiencing only show themselves after multiple cams are installed. My initial experience with 1 cam was good. Even the 2nd and 3rd. But when I added the other 4, things started screwing up. By then, more often than not, it’s after the return window so we’re making an effort to resolve the issues with products we already own, and can’t return. Screwing around with channels, routers, locations, etc., takes time. Simply throwing them out without making some effort to solve the problems is nonsensical, yet logical to you somehow. And as with any technology, seldom do things work as they’re promoted, and wyze certainly fits that description. And because you’re not having any problems doesn’t mean others aren’t, or everyone is doing it wrong except you. It means there’s a problem with the product that Wyze can’t offer any help with, let alone solve. And it’s not a matter of “getting something you like”, since none of us know what will actually work for us until we buy and install them, which is the case with Wyze. Jesus…

Wyze is Junk

Cameras

peepeep June 10, 2024, 6:53pm 30

He’s busy.

Topic		Replies	Views
You shouldn't delete your outdoor cam or base station from the app or you will not able to set them up again? This is Crazy Cameras support , iphone-ipad , cam-outdoor-v2	25	6204	January 2, 2025
Connection Timed Out problem with all Wyze Cameras Cameras android-and-ios , cam-v3 , video-doorbell-v2	40	4026	August 28, 2024
Service Advisory - 4/15/2024 Wyze News service-advisory	110	9813	May 6, 2024
Wyze Cam Outdoor - Base Station should be sold separately Wishes Granted cam-outdoor-v1 , wish-granted	58	5447	June 26, 2024
Changed internet credentials Cameras android , cam-v3	33	1344	August 13, 2023

Wyze is Junk

Related topics