My base station for my Wyze cam outdoor cameras has failed and is out of warranty - so I was told there is nothing Wyze can do for me. Unfortunately there is no way to purchase just the base station without an additional outdoor camera - I believe Wyze should make the base station available for sale by itself as a replacement! I don’t need another outdoor camera and now my outdoor cameras cannot be used!
[Mod Edit]:Title and request text modified to enhance search clarity.
Yes, Wyze also sells the outdoor camera alone, but not the base unit. My base unit has failed and will no longer connect to my router - I don’t need another outdoor camera, but that is the only way I can get another base unit. Unfortunately I had to turn to eBay to buy one used. Wyze should allow us to buy just the base unit by. itself
I have the same problem, I want another camera as I have room on the base station for three more. Wrote WYZE asking about this and some genius said, ‘We have what you want, a camera and a base station’. Too bad the responder didn’t read my questions which was, ‘Can I buy a wireless camera for my base station like the one that came with the set?’
I totally agree - the base and cameras should be sold separately. I believe the camera was sold separately at one time as I bought an extra outdoor camera last year, but don’t see that option anymore. Also, an update on my base unit, I kept playing with it and finally got it to take the firmware update and it is now working again. The flashing blue light and refusal to connect to my router was apparently an issue with the previous firmware.
I got the same problem, beach house got robbed the guy disconnected wifi 1st, stole the base station with the sd card so I lost the footage on sd and the cloud, now I have a useless wyze outdoor camera because wyze never tough we could need to buy the base station separately, I guess this cameras are good to remotely check your babies and pets though
Selling Outdoor Cam Base Station or Outdoor Cam Wall Mount as accessories
The outdoor camera base station and outdoor camera wall mount should be sold as accessories in case users want to purchase them for extending their camera operation area to larger houses or multiple wall mounts just in case they lose or break the wall mount.
[Mod Note]:Your request was merged to this topic for consistency in grouping similar requests. You may also wish to comment on and/or vote for “Sell Outdoor Cam Base Only”. Please remember to scroll up to the top and click the VOTE button.
I’m currently getting the runaround from CS as my basestation died outside of warranty and apparently ‘we don’t have basestations that we could sell to you’, even though I see multiple cases where a one is sent out if the system is still in warranty. Guess I’m left with a paperweight ‘camera’ now
You are absolutely correct. However Wyve will simply ignore the issue.
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