Wyze Cam v4 - Released 3/26/2024

In my limited experience with my first new Cam v4 so far today, the answer is “no”.

I’m getting neither notifications nor “person detected” tagging in the timeline on the Cam v4 (at least so far), so that part of the experience is getting a :-1: from me, too.

@carverofchoice, is there some kind of setting for the Cam v3 Pro that a user needs to enable in order to get this feature to work, even if it’s just the correct event tagging? I’m not seeing anything like that in the settings for the Cam v4, and if I try to :white_check_mark: “TAG” or “NOTIFY” on the Customize Detections screen for “Person”, then the app prompts me to get Cam Plus. That’s perfectly reasonable if the individual detection-type settings on that screen are all tied to Wyze’s Cloud AI, and it makes me suspect that the Edge AI is supposed to be enabled automagically. Is that the correct expectation?

I also see this when I navigate to the Events tab and filter to just the Cam v4:

image

If I tap on Person, I get another prompt to subscribe to Cam Plus. So far the message I’m getting seems to be that Person Detection isn’t actually “free” with Cam v4, and that message seems to contradict what Wyze says in various Support articles (as noted above) as well as what a Wyze employee indicated in another topic.[1][2] (I guess I’ll be going back to that topic to request clarification…again. :disappointed:)

So far I’ve set up the camera in several different places (thinking maybe it was a lighting or distance-to-camera issue) that have allowed me to walk toward the camera or laterally, but it’s still generating only generic motion notifications and events. The firmware is updated, I’ve restarted the camera several times, and “Reset Services” has no apparent effect.

Is it possible that I’m not actually a person? :thinking:


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