All my wyze cam 3 started saying offline yesterday when I checked they have a solid red light. I tried power cycle but that didn’t work. I am now trying to reset but thats not working either. Any suggestions?

Downgrading the firmware to 4.36.0.280 worked for me edit: its not a solution, its a temporary fix since you can’t update from this version without bricking the cam again

My oldest cam that never required replacement is running the latest firmware. My other 4 are stock. If you are in the USA then I guess why not considering that you can get a replacement shipped. I wouldn’t suggest the same for my fellow Canadians unless they are willing to deal with the hassle of RMA done on the other side of the border.

Looks like staying with old firmware no longer option, just got email from Wyze app’s and firmware needs too be up to date, or they will force the updates, for our safety :slight_smile:

:face_with_symbols_over_mouth: way to go and potentially cause “programmed obsolescence” by potentially bricking cams!!! And to make matters worst right at the end of my one year warranty!! :rage: Email sent. [image] They better make sure their firmware is thight cause I will be hella pissed!

I have not yet received that email what does it say?

@NYC A copy of the email is posted here [image] IMPORTANT: Terms of Service and Security Updates - 1/6/22 Wyze News Hi, folks! Here is a copy of an email going out to everyone now. It’s really important so make sure you read it! Terms of Service and Security Updates: Update your firmware and app to the latest version to best protect your account and see what’s changed in our terms of service. Hey, friends! It’s a new year and that comes with some important updates! Protecting you and your security is always top of mind, and for us to do that, we’ll need you to: Update your Wyze app to at least 2.27 Up…

I asked for a replacement of my replacement cam (the one they replaced had the same issue), hopefully it will let me go beyond 4.36.0.280 with this new one

I now have 9 v3 and 2 v2 cameras online. Only 1 of the v3’s locked up with the solid red light. When I finally officially contacted Wyze for a warranty claim, they processed it quickly and I received a replacement Cam in about a week. It works great and all my cams have since had further firmware updates without an issue. I would say that Wyze has treated me well.

Looks like the forced updates have started! Out of 5 V3 cams : 1- is the sole survivor of the original 5 which I have updated to the latest firmware 4.36.8.26 (because I figured I might as well since it already had an update done and likely its days were numbered). 1- has 4.36.1.12 which I find suspicious not only because it originally had 4.36.1.10 (which I NEVER updated) but also because that one cam went half offline all of a sudden (meaning it showed Offline on main screen & Google Nest hub but responsive if I still tap on it in Wyze app) AND this is not the latest available firmware version. I had to unplug it from power to make it work (at least on surface). Is that semi offline status caused by a problematic Wyze forced update?:thinking:. We will see how long it will take before it finally dies on me… 2- went from 4.36.1.10 to 4.36.8.15 1- went from 4.36.1.10 to 4.36.8.18 Did something go wrong? Did Wyze found the bricking bug (explaining why the latest firmware hasn’t been forcibly pushed on everyone of my v3 cams)? Or is it that the forced updates require prior updates to be done in a chronological order first? Otherwise I am curious as to what explains such discrepancies between all my cams. One thing for sure I will certainly NOT update the latest replacement cams on my own. If they ever die it will be all on Wyze.

Wyze cam V3 stuck on solid red light

Cameras

WyzeJasonJ January 7, 2022, 2:57am 202

@NYC
A copy of the email is posted here

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Wyze cam V3 stuck on solid red light

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