Hello, just received my new Cam V3 Pro this weekend. Added it in the Wyze app. That went good. The camera immediately asked for a firmware update. That went fine. I have a new iPhone 14 Pro, current iOS, Wyze app is current.
Problem: Wyze Cam V3 Pro Live Feed not always working, updating. 50% of the time the clock in the lower right corner does not update. 50% of the time the view shows a previous image for a second before updating. I have cleared the app cache, stopped and re started the app.
With the video quality on 2K, this happens 50% of the time. My signal strength is 2 bars. I had a V3 camera in the exact location and that camera worked fine. My wifi access point is 20 ft from this camera. So I’m not sure why 2K would not work. The camera signal strength shows 2 bars in the app. Does 2K really require 3 bars?
There are a few of us having similar issues. We have found that this happens during the day and for some reason we have yet to figure out, it streams perfectly at night. You may want to test on your end to see if you’re also seeing the same.
Yes, I have two V3 pros, and one with 3 bars, no issues streaming 2k. The one with 2 bars, I had to switch to standard. I just set them up last night, all my events are thumbnails even though they are under cam plus. Working with support on the issue.
Hello, as described in the initial topic, I received my camera yesterday, configured and installed it. I updated and started using it indoors to test a little. Everything looked good so I put it outside still in range of the router and the image is frozen
Currently mine works, I don’t know if it was a coincidence but it happened after I turned off the electricity for about 20 minutes while organizing some electrical cables for christmas lighting
Been checking with Wyze. A Beta Firmware has been released:
I tested the Beta FW on iOS and the streaming issues seems to have been corrected.
If you are not a beta tester and want to be, you can sign up here:
Then once you get the Beta App, you can start the App and then:
Goto Account > About > Beta Program
Then click on the Edit in the top right and Select the devices you would like the beta Firmware for. CLick on the save and back out to the Account Menu. Then go to Firmware Update and you should see this software.
Note: Since you have iOS it is easier to get the Prod App back if needed. Simply uninstall what you have and go to the App Store to download. If you want to go back to the Beta, go to Test Flight and install from there.
Ok, I installed the firmware update and like MANY people am still experiencing the same problem, during the day, live feed will freeze but as soon as it starts to get dark it streams just fine. So the update did nothing. As information, I’m using the Wyze app on both an iPad Pro and an iPhone 14 Pro Max. The issue occurs on both machines, plus the live feed via web browser does not work. Very disappointed as my v3 (non pro) worked fine before this. I like the resolution of the v3 Pro but not the lack of live feed ALL the time.
actually mine works in 2k now after update, but i think switching to sd would just be a temporary fix you can try, my guess is that at night they are dialing back the resolution which is why they work at night.
