Wyze Cam Pan 2 Setup Button not responsive

Cameras
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1

My Wyze Cam Pan V2 indicator light stays in red status. The setup button does not result in any activity from the camera. This issue is after 1 year of usage.

Tried factory reset by holing the setup button for more than 20 seconds, but NOT working any anymore. When I contacted Wyze Customer Support they offered me $10 credit, no other solution to my issue.

Can anyone assist?

2

Since you already exhausted the standard support troubleshooting and even a factory reset didn’t work, but you’re still getting a light to prove power is working, you can always try manually flashing the firmware to an earlier firmware version. That sometimes revives cameras. Here are the instructions: