Tried everything suggested here.
Ios
Android
Separate 2.4 and 5 ghz
Shorter SSID
Disabled WMM
Enabled wifi 802.11b
Etc
Basically every suggestion here
App will stay “Connecting”
Doesn’t even go to some sort of counter or anything.
Tried also downloading random very old APK for Android to try older app version but older all versions i cannot even login to my account
Anyone knows which version of app will surely work with original 2019 bulbs?
For Android, I believe the OAuth HTML based login began in 2.44. I have been successful in reverting back to 2.43 and logging in under the old UI that doesn’t include the OAuth login but I can’t really say if Wyze has since closed the login door for older versions as this was a month ago.
Tried 2.53. It had already authenticator, though left me login. But not sure how old should i go back if anything
I’m confused… Do you mean 2.43? Current production is only at 2.46.
Yes. 2.43 does have the 2FA that will use an Authenticator App or your SMS\Email per your 2FA sertings, but not the HTML OAuth Google and Apple Login.
If 2.43 allowed Login, did the bulbs then not install?
I would go back one version at a time to see if it is the App. If they don’t install, it may be a different issue with your network and phone connectivity.
If you have 2FA set up in your Account. You are going to need to stay within the App versions that include 2FA.
Sorry yes 2.43.
Not home now but will go back and try one Minor verisoj at a time going back.
Like 2.43=>2.42=>2.41
And i also got a very old TrendNET wireless G router, will conndct through LAN to my ISP modem and will try to use that to pair
V 2.40 works like a charm on Android. CONNECTS IN 5 SECONDS
Now that they are connected and working, the real test is if they will remain connected and working with an updated app. Don’t delete the APK… You might need it again.
So you’re saying that although we are beta testing 2.47.0, it’s already a known issue that I can’t pair 2019 bulbs without going back to 2.40? Is anyone working to fix this, or if I want to continue to use my 2019 bulbs, I have to revert to 2.40 for any updates/ changes?
Yes, they are aware and working to fix this.
If you want to go through setup right now, yes, you’ll have to revert. If it’s not urgent, then you can wait for an upcoming app release that will fix it. No known ETA on when that will happen though. It could be today, it could be later.
Here is the reference where Wyze confirmed it is being worked on:
So it is April of 2024 and I have this same issue. Has it ever been fixed? I get as far as choosing the device in Settings on Android and it obtains an ip but never goes back to the app or connects.
After a freak storm and electrical issues I only have one working bulb and all the rest are useless because of what I believe is the app.
Just downloaded it so it is current. Wifi - current. 2.4 - current. It is a Pixel 8 pro running the latest version of Android. I have been doing this since Wyze started as a company and I suddenly cannot use any of it?
did you try on/off 3 times? This worked for me on one of my color bulbs that was stuck…
Thank you for your reply. Yes, I have tried shutting them off and on 3x to no avail. These bulbs are older than the dust collecting on them so I have a little experience with the process. I have not done it for about 2 years and last time was on an iphone. I do have a degree in Computer Science so I would like to think I know a little about software.
I tried and tried and tried but this app refused to connect to the bulbs or the bulbs refused to connect to the app while flashing… Yes the bulb was flashing.
Eventually the bulb stopped flashing and I went back later to look and it was connected but not by anything I did. I picked up its old settings so yes they are working and programmable but the app is no help with connecting to the bulb when trying to set up a new/fresh connection.
I always seem to have trouble setting up the older bulbs (I have several brand new ones in boxes that I never deployed). Try turning OFF mobile data before starting setup.
OR
Turn on airplane mode then enable Wifi (this turns off your mobile data which it is trying to grab hold of for some reason).
It is an easy thing to try, and eliminate as a solution. Good Luck!
The Wyze Color BR30 bulb install is MUCH easier.
Uh oh. I haven’t used mine in a while. Hope they still work.
After have two 2019 white bulbs working most of the time for quite a few years, I change wifi router (dhcp reset for all devices) and now I cannot get these two white bulbs to be controllable in the app. The bulb appears in the app but is not controllable (on/off/brightness).
I have managed to connect to the device directly over WiFi to get ssid for my new WiFi authenticated. But after connecting in the app the bulb is not controllable and then goes back into pairing mode despite me not power toggling three times.
Checking on the Wyze API which I also have, the bulb has not been added to my account for control via API so my guess is the adding of the bulb was never totally completed.
Is anyone working on a fix for this issue?
I’m having the exact same issue with my 2019 bulbs. If you figure out a fix, will you please share it with me…? I had to change my AT&T router and had to change the login for my 2.4 GHz guest network so I have to go through and reconnect everything,… I can’t get these lights to connect for the world! It’s extremely irritating! 
I’ve tried connecting to a dedicated 2.4ghz ssid and also changing security protocol to WPA2. Neither of those things worked.
I suspect it may be a firmware issue. I’m going to explore downgrading the firmware and see if that works.
I am sorry I abandoned this thread. It was always my intention to reprogram the bulbs but it was unnecessary.
No, I never got the bulbs or the app to work together. Always the same (first time with Android) I will get as far as asking to connect to the network, finding the bulbs wifi and choosing it as instructed. The app just stays stuck there and never moves. If you try and go back to the app it will bring you right back to the point where it says it wants to connect with the bulb on the network. Never gets past that.
Thankfully the bulbs stopped blinking or even pretending to connect and when they were done it seems I still have access and just changed their names, group and schedule.
I will read the suggestions and try them but it is unnecessary now that I can communicate with them. NO the reset no longer works thru the Android app but I will give it a chance before I come back to give the final results.
Thanks to all of you who posted a suggestion.
Youtube videos? Who would have thought of that 
? - Allow the humor …
Thank you but I have exhausted the interwebs and YouTube looking for a suggestion. I did eventually get the bulbs to work but it had absolutely NOTHING to do with resetting them. Thanks again for the suggestion!