Mine have done the same thing. Put it on the wireless charger 5 or 6 times with no problem. Then one afternoon I picked it up and it was warm to touch and showed that the case was at 14% and the Buds 100% I used the buds until they were discharged to around 20% and returned them to the case. They both charged to 100% and the case charge dropped to 12%. I put the case back on wireless charger and it would get warm but not charge or show any light indicating it was charging. I then tried plugging it into a corded 2.2 amp charging cable. The light on the case would flash red and was not charging. I then just left it plugged in and took the bud’s out and used them until they where discharged completely. I then put them in the case that was still plugged in and flashing red and the bud’s charged too 100% and the case fell to 9%. I thought I must have just gotten a bad case and I continued to use the bud’s for a few days taking them in and out of case but never tried charging the case again. My plan was to wait until the weekend and start the long process of emailing Wyze to see about a replacement. Well after a couple of days of using them for short periods of time and returning them to the case I noticed that when I opened the lid the light was now flashing yellow! I plugged the case in and it charged to 100% and worked fine for another week or so then my right ear bud died! Shows 0% and will not charge. I contacted Wyze for a refund and started the long process of back and forth emails asking for the same information over and over!! I really don’t understand why 3 different people are involved in a return process and why the first time I give them my order number and name and address they would need to ask for it again and again as I wait for 3 days and 11 emails before confirmation that a new one is on the way. Unacceptable customer service! Anyway as I typed this long reply I opened my case for the first time in a week and my right bud that did not work now works but is only charging too 33% odd but obviously something is wrong with the case and the chip responsible for detecting levels and charging. Hopefully my new one works better when it arrives.