Since the Wyze app was upgraded to v3.0.0 (519) on my Android 11 Motorola phone it takes over the phone and locks me out. It puts the app in sort of an exclusive mode where I can’t access the rest of the phone. The navigation buttons disappear and so does the system status bar.
I can work around it by going to the Account menu and choosing About. For some reason that unlocks the Wyze app. Another way to unlock it is to take a screenshot. Either of those ways will restore the navigation buttons in the app and let me go back to using the rest of the phone.
Also, if the Wyze app was used recently like in the last few minutes and I unlocked it using that trick I described above then if I switch out and switch back to Wyze it remains unlocked. I use the app daily and never once had this problem until I was upgraded to version 3. It has been a problem since the very first day of the upgrade.
Here are two pictures. In the first picture you can see what it looks like when the Wyze app locks me out of using the rest of the phone. In the second picture you can see what it looks like when I use the trick to unlock it. The second picture is what it should always look like. Wyze app should not be taking away my navigation buttons.
Hi @pinecomb , are you able to submit a log through Account → Wyze Support → Submit a log, and provide us the log id? Our developer will take a look at this issue. Thank you!
Lots of things do that - especially games. My drone app does too. Just swipe up at the bottom of the display and the android navigation bar will re-appear. May take a couple swipes (the drone app usually does).
The way you phrased that suggests to me you may not have tried it.
Pioneer: When I cross the stream my pantlegs get wet.
Pioneer AI: Consider rolling up your pantlegs 6-12 inches before crossing.
Pioneer: I shouldn’t have to do that. Can can we not lower the stream instead?
I hope you don’t mind some good-natured kidding. If you do, say the word and I’ll delete it.
You didnt mention so i am going to ask, did you delete and reinstall the app? I would delete the app from your phone, restart the phone and then reinstall the app.
Have you tried updating the app one more time atleast? There is one more app version since the one you listed in the OP. If you reinstall the app, the newest one will load.
I am now using the latest version v3.0.5 (558). Here’s what I have tried since your post and peepeep’s post. I disabled app pinning, no change. I logged out, uninstalled the app, rebooted, installed the app same version, logged in, no change.
