Wyze App Update - 9/2/2025

Wyze News
21

It’s the new UI on a 3 Year old V3 .WYZE iOS app 3.7.5 (4) I know you have a 3.7 app but your UI and other settings like picture in picture never showed up on your V3 cams? :face_with_spiral_eyes:

Maybe an app tariff. :rofl:

22

Sans the headgear :grin:

23

Yes it did on one of the betas.

I blame the orange guy :laughing:

24

I just updated. Mine is the old Ui still. :man_shrugging:

25

You’re not on the “Good Guys” list. :laughing:

26

:cry:

I’ve tried the new UI vertical Playback timeline, but not the horizontal yet. Otherwise, I’d be standing pat:

27

Talk to your buddy. :grin:

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28

I’ve found it likes “leading questions.” Otherwise omits. :face_with_raised_eyebrow:

29

I had no idea you are in Canada :rofl:

30

Neither do my friends and family. It’s a state of mind, I guess. :slight_smile:

31

It’s state of Wyze…:zany_face:

32

I had to reinstall the app on my tablet this morning with this version (3,7,5,697) currently in the Google Play Store, and am having this issue:

Any ideas?

Edit: This is SOLVED.

Okay, I figured it out poking things randomly by trial and error in Android settings. I normally don’t like doing that.

It turns out that the “Skip | Next” dialog was hidden under the stock Android navigation bar. I temporarily switched Android from three button navigation to gesture navigation and was able to see the dialogue and tap “Skip”.

Developers should put that dialogue at the top of the screen in the future. I could be wrong, but I vaguely recall it being that way in the past in the Wyze app.

33

I noticed it said your problem is solved and I don’t know who’s gonna see this. I can’t get past the point where it says prepared to connect or ready to connect. I forget what it is but I have four cameras that will not connect now and I’ve been talking to The supposed to help team or whatever you wanna call them and they’re terrible. They don’t read anything I have over 20 emails with these bots or people and then some guy comes in and says he’s the supervisor and asked for the same exact stuff that they’ve been asking for in the past 20 emails so I’m basically done with this company. Are there any customers I guess you could call it out there that have a fix for this crap

34

I have one question with regard to v3 cams etc. In particular, the button we used to have access to in portrait view to switch from IR mode to Colour … That is now gone, and I used it quite a bit on one of my v3 cams. Could we possibly get that ‘button’ back, perhaps in the actions menu?

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35

From someone who had both interfaces on the V3 that is the one that I’ll miss the most. I used to play with it quite a bit so I can get the best view at night.

Don’t hold your breath my friend, once it’s gone it’s gone. Wyze never goes back and makes things right.

36

Not on there anymore, go to advanced settings

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37

Yes, when you are getting old every minute counts. The new interface adds few extra seconds, precious at my age :laughing:

Antonius 38

oldman :canada:

39

Welcome to the Forum, @themitchells123! :wave:

I believe that’s because @PanCamJeff copied the text from another topic where that specific issue was discussed.

If your particular issues aren’t related to this specific app update, then you may be more likely to receive assistance if you create a new topic with a descriptive title in the Cameras category. Be sure to tag it with the camera model(s) you’re having difficulty with and try to describe your experience with enough detail so that others within the community can understand what’s happening and provide advice.

40

I got my issue resolved by ordering a new SD Card which works perfectly. I guess, I got a bad SD Card where it stopped recording at 6.70GB. It has been resolved.