Wyze app 3.8.5 - Released 11/3/2025

Wyze News
21

iPad Wyze events glitch?

Is anyone else having problem with window alignment in events app on iPad? This is working fine on iPhone. I cannot set the filter or cameras. I have restarted app but have not gone thru more diagnostics yet. I am on 3.8.5.11.

Last update “optimized event tab”?

I deleted and reinstalled app. Same issue.

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22

3.8.5 (11) is working fine for me on an iPad, but I don’t have Cam Unlimited Pro. I also haven’t updated to iPadOS 26 yet. Still running iPadOS 18.7.2.

23

Thanks. I have also restarted iPad. I am on 26.1 and on Cam Unlimited pro. I guess I will give support a call.

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24

Do you know if 26.1, Cam Unlimited Pro or your Wyze app version precipitated this glitch?

I’m going to guess it was the Wyze app version 3.8.5 (11).

25

Not sure. I have not been in events tab for awhile. When I went in I was filtered to critical, so then tried to change options.

I am on hold with Wyze support .

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26

No problem. :+1:

Two things:

  1. Would you mind if I merge your topic to the 3.8.5.11 announcement topic for better visibility to Wyze? This is a horrible bug that precludes basic functionality tied to a premium subscription service for those using iPads.
  2. When you finish your call with support, will you please submit a log(s) and post both the support ticket number and Log IDs?
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27

Sounds good & will do.

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28

Thank you. :heart: I merged your topic to this announcement topic for better visibility to Wyze.

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29

Event tab submenu not formatting properly. Occurs on 2 iPads. iPhone ok.
[Wyze Ticket 4622072]
log 2076427

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30

Events tab on iPad

Since the last update when I open the events tab on my iPad and then try to select the cameras or importance the popup screen that opens is large and doesn’t allow me to see the checkboxes. It works fine on my iPhone. Thoughts or ideas?

31

Which version of iPadOS are you running?

Which Wyze app version are you running?

Do you have a subscription service assigned to your cam? Cam Plus? Cam Unlimited? Cam Unlimited Pro?

32

iPadOS 26.1

I have Cam Unlimited Pro and the latest Wyze app

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34

Thank you. :heart: I merged your topic to this announcement topic for better visibility to Wyze. Note tc10’s posts above yours. Same setup, same issue: Wyze app 3.8.5 - Released 11/3/2025 - #21 by tc10

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35

Thank you, that post is the exact same issue I’m having.

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36

Hopefully, someone at Wyze will chime in here. Probably not until next week at earliest.

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37

Any reason I am just getting an email today 11/17, to update app to 3.8.5 when the hotfix 3.8.6.723 has already been auto installed for a couple of weeks? Is Wyze really that far behind communicating outside of the forum?

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38

I don’t have an answer, but I think that’s a good question to ask, especially in a Wyze News topic, and I hope you receive a response. For whatever it’s worth, someone else started a discussion about that in another topic earlier, and more recently I saw another user suggesting that it’s a phishing message, but I don’t believe that’s accurate. Personally, I wonder if it’s part of a messaging blitz to get users to update because of VerifiedView and a drive to have fewer people using the outdated v2.50x app, plus some specific newer firmware (like what’s been tested for Cam Pan v3) requires v3.8.5+. I’m really just speculating at this point, though.

39

When I opened my events page this morning I got a pop-up window saying to update the app. I already have the iOS app 3.8.5 (11). :flushed_face:

40

I have reported this to the team

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