I can’t split my 2.4g and 5g and my carrier says there’s no way to do it. I have fidium. I’ve been told it can be done but no one can actually tell me how.
Fidium tells me I have to buy a separate router.
I can’t split my 2.4g and 5g and my carrier says there’s no way to do it. I have fidium. I’ve been told it can be done but no one can actually tell me how.
Fidium tells me I have to buy a separate router.
Their web site states that the gateway firmware typically does not permit splitting the bands (2.4 and 5.0) It also says to connect your own router or access point to their gateway.
I would never use ISP supplied equipment if it was avoidable.
As we see here, generally not very configurable and also probably a monthly charge on the billing statement.
Then I should buy my own router
Probably easier and safer than trying some kind of hack work around. At least with your own router you can set up the network the way you want. The only downside is having to spend $ but I think it is worth it. I have Xfinity and I use my own modem/router. I Split the networks and gave them the same SSID’s I’ve been using for 15 years.

If your fidium gateway has an Ethernet port out, you can plug a cable to your own WiFi router. I have an Asus 98 Pro router (there are cheaper options). I can have different SSIDs and passwords for my 2.4Ghz, 5Ghz, guest network and IoT networks.
Are you supplying WiFi for the neighborhood? That would be a lot of overkill for my use.

Splitting the bands isn’t required if you aren’t having any issues. It can help with troubleshooting connectivity problems but if your cam is working fine then nothing to worry about.
If you do need to do it, you can get a cheap access point and set it up with 2.4ghz only on a separate network name for IOT devices and keep the main router for everything else.
Here is what I love about the Asus.
Of the home oriented routers, I think Asus are the best. Especially with all the firmware options (on certain models anyway). I’ve run a couple in the past with Merlin firmware, which is very similar to stock just with some extra options added. The ability to run scripts allows you to configure more advanced firewall rules, VLANs (on the ones without native VLAN support in the GUI), etc.
For the “power user” the Ubiquiti stuff is great, but most people don’t want to have to be that involved in getting things set up, it requires more time and knowledge. But they are very flexible.
More antennas means more streams and more coverage. That particular model appears to have dual 5ghz radios which is a nice feature especially if you want to dedicate one to wireless backhaul, or keep your high performance devices on one, so the lower performance ones don’t impact it.
It works, just create a 2.4, 5, and I went ahead to make a 6 just in case that’s a new thing. Just YouTube it. It takes less than a minute to watch, but 3 times that long to explain. Super easy, and Im not tech savvy at all.
Cheers!!
Many ISP supplied routers don’t allow you to change anything other than the network name and password (and you have to do that via their website).
6ghz isn’t new - been around for years now.
Whatever. Xfinity does, so I was responding to help. Im glad to see some know more than others, I was just replying to help the person and relaying what I know.
Thanks
Wow that’s a lot of money for a router. I bought one for 100.00 and will try to figure it out. I only have two outdoor cameras that are giving me issues. My window cameras work fine because they are in the same room as my fidium router.
I think the real issue im having is the distance, weak signal.
I appreciate the input, im a carpenter by trade so you might as well be talking Spanish with all this tech stuff LOL . Not being rude its just not my, how do I want to say… fortay (probably spelt wrong) LOL
It would be like me trying to explain to you how to frame a door or window the right way with headers king studs and jack studs. Does that make sense?
I can usually figure out the tech stuff with Google, it just takes longer, way longer LOL.
Thanks a bunch.
Power cycle? What does that do and how is it done?
Unplug the power cords of your cameras, internet modem and WiFi router for 30 seconds then plug all back in. When devices act flaky this will many times correct it.
Actually a bad example in my case as I’m from a family of carpenters and do a lot of my own work, but yes, I get the point ![]()
If you want to see how NOT to frame a door or window, I have lots of good examples from when I renovated my 100 year old house. Apparently back then a window header in a load bearing wall was a single 2x4 on its side nailed between two regular studs with no jacks or cripples.
Anyway back on topic, if you want to keep your Fidium router (not sure if they require that) you can see if the router you bought supports “Access Point” or “AP” mode - then it just handles your wifi and you aren’t sending everything through 2 routers. Alternatively if Fidium will set their device to “bridge” or “pass through” mode that would make your router the only one in the path. Same thing either way for the most part.
I use a Google mesh system and have the same issue. If the device hits the 2.4, then it works and otherwise fails to connect. Many times I have gone around this by setting up a 2.4 range extender with the exact same network name and then setup the device right next to it. Once the camera is setup I can then unplug the extender and it will work fine afterwards.