This is ridiculous.
Probably after a firmware update.
The doorbell v2 no longer chimes the mechanical one. I reset. I redid setup. I even got another chime controller to see if it was a failed controller.
What is wrong with this company.
Also. Why would you do some crazy wiring method for a damn chime.
Just use the capacitor to power the device and short the mechanical chime like a regular button press.
Who is the genius that came up with this controller.
Did you get a promotion???
No response from devs? What am I suppose to do.
Thanks
both of my chimes work, my only complaint is the delay to actually talk to the person who rings the bell is too slow
Just replaced mt V1 doorbell can win the V2. Hooked up chime adapter and didn’t work. After some thinking, I decided to try swapping wires on my transformer that I installed a few years ago to see if I had wired it backwards. Swapped the two wires and bang. Mechanical chime works fine. That was my solution. Hope this helps as most people had to upgrade their transformers to do smart doorbells in the past few years.
If you haven’t already done so, then my suggestion for next steps would be to submit a log and then follow that up by opening a ticket with Wyze Support:
https://support.wyzecam.com/hc/en-us/requests/new
The app will advise you to open a ticket at the end of the log submission process, and Wyze’s backend system will also e-mail you and prompt you to do the same thing after submitting a log. I recently learned that logs submitted to Wyze via the app tend to go into a 
unless they’re explicitly connected to something like a Support ticket or message from a Community Moderator or Volunteer, so it seems like this multi-step process is currently the way to bring a log to the attention of engineers. Including the Log ID in your ticket submission, along with the approximate date and time of the event (or non-event) that you’re trying to bring to the engineers’ attention, may also be helpful in getting them to connect the dots and understand your issue.
Do you know which wires you swapped?
Wyze support does nothing. And with my situation I didn’t even change anything. It use to work. Now it doesn’t. Wyze support is horrendous
At the step down transformer. It only has two wires so I switched their places. Hope it works for you!
it’s AC so it doesn’t matter
Tom, these forums are for customers to offer advice that might help others who haven’t found a solution. I have read that doorbell wires can be attached either way. In my case, my swapping them fixed my issue. Good on ya for taking time out of your day to offer no help in response to someone who tried.
if you were offended … sorry. The point is the typical doorbell uses AC so there is no polarity (+/-) Maybe removing the power did the trick?
Beats the heck out of me! But it worked after hours of trying everything else.
so I just did another round of firmware updates. Restarted camera etc. chime still does not work.
Again. If I short the wires. The chime works.
I really don’t understand why the complexity. Chime it like a normal button. Just a small switch inside the doorbell will do.
It seems everyone complains about this controller and wyze is doing nothing about it. I followed the install instructions to the T.
Oh this is crazy. Support sent me their standard response to restart etc etc. but I figured I’d read the whole thing.
There is this GEM:
Notice the mechanical chime it tells you to select the DIGITAL option. I thought that was a typo!!! But what the hell try it.
IT WORKED! Unbelievable
I hate this …. Ugh. At least I have a doorbell that rings now.
Feels like the whole source code is about to fall apart at any moment.
That’s kinda 
up, but I’m glad that it worked for you, and I’m especially glad that you shared it here. If I had to guess at what’s happening, then I’d imagine this is a weird work-around that instructs the Chime Controller to release a longer burst of juice with the idea that doing this might be enough to trigger a stubborn mechanical chime…but that’s just a guess.
I didn’t even know that “Ring Tone Length” was a configurable option, because I configured my Doorbell Chime Type as Mechanical at the time of installation and it’s worked reliably (with lag) for me since then.
I’m really glad you posted this, because it seems like the kind of thing that might be helpful to some users who give up and remove the Chime Controller from the circuit entirely.
Problem with the v2 doorbell is they don’t come with a digital chime. So you have no option but to use your existing one.
When v2 released I quickly bought it for the SD card feature. Which should have been in v1 anyway. But it takes away the wireless chime. So I sold that v1 package. Never thought it wouldn’t even ring which is its primary function.
Now there is a digital chime option in the app but wyze still doesn’t support cam v3 as digital chimes. Why not? Who knows. It’s been how long now?
What you see as a problem I see as a feature: One of the selling points for me was that—unlike previous Wyze doorbell models—the Video Doorbell v2 is able to use my home’s existing mechanical chime. I want a doorbell to sound like a doorbell, not simulacrum from another wall wart.
That was the other major selling point for me. 
Yeah, I think the “Cameras as Chime” function still has some issues that need to be resolved before that feature can be expanded to more models.
That’s a good question, and my guess is that it’s going to be longer than originally planned before that feature is extended to Cam v3:
Oh for sure. I agree and preferred my existing mechanical Chime. No need for it to go to waste. It’s just I never understood why this wasn’t implemented in the first version. Again I can’t fathom why closing the doorbell circuit for half a second to mechanically chime is such a hard concept for wyze.
I’m with ya there, and that’s one of the things that kept me away. Having said that, I do think it’s kinda cool that they’ve enabled a chime ability on some of the camera models…when it works. 
I still prefer the mechanical chime, but it’s not always audible everywhere, and I like the option of accessory remote chimes. I just wish they (Wyze) had a more robust integration with Google Home.
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