My Wyze outdoor base station and all cameras are offline, with a solid yellow LED on the base station. It’s connected to my router via ethernet, and is showing up on the network there. Everything was fine until i tried updating the firmware two days ago (currently at 4.16.2.37). Have tried power cycling to no avail. Oddly enough i do get occasional random notifications from the cameras (again, even though they show as offline in the app).
Would like to manually update the firmware to see if that fixes the issue, but apparently all the firmware files have been removed from the support site…
My base station is offline and not responding in the app, hence the need to try and update the FW manually. Apparently something went wrong when it tried to go from 4.16.2.37->4.16.2.45 or 4.16.2.66.
I did see your post and the mention of power cycling. There is a button on the side of the base station and some individuals believe that is what you use for power cycling. Hence my question on if you removed Power and then plugged the power back in.
I don’t normally do this, but since your only other option is to return or exchange… I can zip up a wco base station sd_update folder with the 4.16.2.7 firmware and stick it on my server for you to download. If you apply this old version successfully, you can then do updates from there. Is that ok?
I don’t know why you are claiming that the firmware files have been removed. Although I don’t have an outdoor camera or of course the base station for it, I successfully downloaded several versions of both of those.
Other than you looking for 4.16.2.37.45 - a version that does not exist, every version that tried to download from the links near the top of this thread worked just fine. Wyze firmware files don’t have five segment version numbers.
