I’ve never had this before ERROR Code -1 Just happened this morning after it was OK for awhile then it popped up. I’ve tried everything I can think of to fix it. Sometimes it comes back but mostly not.

Yes, getting it when viewing a camera group. At this point, it comes and goes. Sometimes it comes up fine sometimes I’m getting the error code. Not sure what’s going on.

Yesterday I did an update of apps as requested by Wyze. But this problem just started this morning. So far I have: Rebooted Modem and Router Reinstalled the app Tried connecting on different devices Weird how it comes and goes. Not sure whose issue it is.

Check this out, not sure if it’s related but I’d bet it is. [image] Service Advisory - Cloud Issues - 1/5/2023 Wyze News 1/5/23 6:00 PM PT - Our devices are back at their normal connection metrics. If you’re still having trouble with your app, please try force closing the…

have you updated the app to the latest Hot Fix version?

Firmware says it’s latest version for all devices….tlhutch4

What App Version are you running? Not Firmware. The Hot Fix is a new Wyze App. [image] Wyze app 2.38 hotfix - Released 1/5/2023 Wyze News 1/11/23 4:00 PM PT - We have released iOS app version 2.38.4.3 to the public. This has the fix for Error Code -1. We’re sorry that t…

881496 - corrected from above Tlhutch4

My app version is 2.38. 3 (3) Tlhutch4

@tlhutch4 I am sorry this is happening. We are currently looking into this and have sent logs to the team.

What to do with ERROR Code -1

Cameras

habib January 6, 2023, 4:21pm 6

Check this out, not sure if it’s related but I’d bet it is.

Topic		Replies	Views
Wyze app 2.38 hotfix - Released 1/5/2023 Wyze News update	125	4789	January 19, 2023
Why has your latest update crashed? Cameras support , android , cam-outdoor-v1 , cam-v3	69	1905	February 18, 2024
Wyze Product Error Codes (Table) Tips & Tricks support , tips-and-tricks , troubleshooting , accessories	66	61935	February 27, 2024
These connection issues are getting ridiculous Cameras support , iphone-ipad , cam-pan-v3	106	6313	February 28, 2026
Wyze app hotfix 2.38.4.3 (iOS) - Released 1/11/2023 Wyze News update	41	1371	January 30, 2023

What to do with ERROR Code -1

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